JORDYN KNOX
Carlsbad,CA
Summary
Within my most recent years of careers and education, I have developed an array of different acquired skills. I am an organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. Motivated professional with extensive experience in customer service, sales and administrative tasks. I pride myself on being an organized employee with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Production Assistant
Outlaws
- I helped the Special Effects unit in assisting in all the build and breakdowns of each set
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Helped transport gear
- Assisted in safety aid for crew members
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Bartender
Fat Joes
Oceanside, CA
10.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
The Old Saloon
05.2022 - 09.2023
- I welcomed customers, listened to people to determine beverage preferences, making recommendations, and taking drink orders
- Planned drink menus and informed customers about new beverages and specials
- Checked identification to ensure customers are the legal age to purchase alcohol
- Took inventory and ordered supplies to ensure the bar and tables were well-stocked
- Adhered to all food safety and quality regulations
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Administrative Assistant
NewMark Merrill Companies
09.2021 - 05.2022
- I assist all fellow employees with any task at hand
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- I assist the CFO with updating any bank statements onto MRI and clear check deposits
- I correspond with our corporate office with specific operations needed to get done at our southern location
- I input financial, tenant, and leasing information into our shared portal.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
California Insurance Adjuster License
Texas Non-Resident Adjuster License
Independent Adjuster Course Certification -
AdjusterPro
CATI Desk Examiner Certification
General Education -
Palomar College
12.2019
General Education -
Mira Costa College
12.2018
Skills
- Meeting deadlines
- Production Support
- Inventory Monitoring
- Production Workflow
- Claims Investigation
- Professional ethics
- Technical knowledge
- Claims Processing
- Liability Determination
- Policy analysis
- Damage Assessment
- Advanced oral and written communication skills
Timeline
Bartender
Fat Joes
10.2023 - Current
Bartender
The Old Saloon
05.2022 - 09.2023
Administrative Assistant
NewMark Merrill Companies
09.2021 - 05.2022
Production Assistant
Outlaws
California Insurance Adjuster License
Texas Non-Resident Adjuster License
Independent Adjuster Course Certification -
AdjusterPro
CATI Desk Examiner Certification
General Education -
Palomar College
General Education -
Mira Costa College