Cultivated warm relationships with regular customers.
Served food and beverages promptly with focused attention to customer needs.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Increased sales significantly by upselling higher-end products to customers.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Administrative
Hodgins Realty Group
01.2020 - 08.2023
Responsible for answering phones, booking appointments, and assisting the realtors
Supported office operations by expertly handling needs.
Handled administrative tasks promptly including session documentation and reporting requirements.
Assisted clients with problems or complaints and completed administrative tasks.
Volunteer
Sunrise Senior Living
06.2019 - 08.2019
Completed my high school volunteer hours by planning, organizing, and running activities for the senior residents, providing a helping hand and great care
Exceeded the required amount of hours for graduation
Busser
Rogues Restaurant
09.2019 - 03.2020
Responsible for assisting the waiters and kitchen, clearing tables and setting them, making sure everything was in order to make for a smooth night
Front Counter/Sales
COBS Bread
09.2020 - 01.2021
Responsible for assisting bakers, opening and closing the store, up-selling the products, and cashier duties
Ice Cream Server/Cashier
Baskin Robbins
04.2021 - 12.2022
Duties include opening and closing the store, cleaning, scooping ice cream, and providing customer service
Back Shop Attendant
Mississauga Golf & Country Club
04.2022 - 10.2022
Responsible for members bags, cleaning the bags and golf carts, and providing an overall high standard of service for all the members needs and wants
Education
Bachelor of Arts - Media, Information And Technoculture
University of Western Ontario
London, ON
04-2026
High School -
Lorne Park Secondary School
Mississauga, ON
06.2023
Skills
Good attention to detail
Quick learner
Takes Initiative
Cooperative
Responsible
Good common sense
Honest & trustworthy
Easy to get along with
Speaks and writes in French
Extracurriculars/Hobbies
Hockey
Rep soccer
Singing/Voice lessons and performing
Languages
English
Native or Bilingual
French
Professional Working
Certification
Smart Serve Certified, Jan 2024
Timeline
Server
Kaneff Golf Course
04.2024 - Current
Back Shop Attendant
Mississauga Golf & Country Club
04.2022 - 10.2022
Ice Cream Server/Cashier
Baskin Robbins
04.2021 - 12.2022
Front Counter/Sales
COBS Bread
09.2020 - 01.2021
Administrative
Hodgins Realty Group
01.2020 - 08.2023
Busser
Rogues Restaurant
09.2019 - 03.2020
Volunteer
Sunrise Senior Living
06.2019 - 08.2019
Bachelor of Arts - Media, Information And Technoculture
Banquet Captain at American Golf Corporation - Chester Washington Golf CourseBanquet Captain at American Golf Corporation - Chester Washington Golf Course