Jordyn Halverson
Regina
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Pizza Cook/Food Delivery Driver
Family Pizza
01.2022 - 04.2023
- Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
- Ensured consistency in dough preparation according to company recipe standards, resulting in uniform crust texture across all pizzas served.
- Trained new staff members on proper pizza preparation techniques and kitchen procedures, ensuring consistent quality across the team.
- Monitored and maintained clean working areas and cooking surfaces.
- Enhanced customer satisfaction by consistently preparing high-quality pizza, and maintaining timely service.
- Completed on-time deliveries by choosing best and most efficient routes when delivering.
Salesperson/Bread Slicer/Bread Seller
COBS Bread
11.2020 - 02.2021
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Assisted bakery team in the preparation of fresh bread products or pastries when necessary, ensuring seamless continuity of supply.
- Supported inventory management by tracking stock levels and restocking shelves as needed.
- Managed cash transactions accurately, ensuring proper handling of payments and receipts.
- Adhered to food safety regulations, maintaining a sanitary workspace that met or exceeded health department guidelines.
Pizza Cook/Food Delivery Driver
Dominos Pizza
04.2019 - 08.2020
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation and delivery times.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Restaurant Host/Busser/Food Runner
Hopkins Dining Parlor
08.2018 - 01.2019
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods as well as assisting the wait staff during busy periods or as required.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Bachelor of Arts -
09.2023 - Current
High School Diploma -
04.2020
Skills
- Computer literacy
- Communication Skills
- Strong multitasking
- Organization and time management skills
- Safe food handling
- Cleaning and sanitation
- Critical thinking
- Flexible and adaptable
- Customer service
- Written and oral communication
- Friendly, positive attitude
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Personal development programsHealthcare benefitsWork from home optionLanguages
English
Bilingual or Proficient (C2)
Timeline
University of Regina - Bachelor of Arts,
09.2023 - Current
Pizza Cook/Food Delivery Driver - Family Pizza
01.2022 - 04.2023
Salesperson/Bread Slicer/Bread Seller - COBS Bread
11.2020 - 02.2021
Pizza Cook/Food Delivery Driver - Dominos Pizza
04.2019 - 08.2020
Restaurant Host/Busser/Food Runner - Hopkins Dining Parlor
08.2018 - 01.2019
Central Collegiate Institute - High School Diploma,
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