Jordyn Fleet
Guelph
Summary
Dedicated and customer-focused professional with a strong ability to provide exceptional service in fast-paced environments. Skilled in multitasking, problem-solving, and handling customer requests efficiently while maintaining a positive and professional demeanor. Adept at collaborating with teams, ensuring smooth operations, and creating a welcoming atmosphere. Passionate about delivering high-quality experiences through attention to detail, strong communication skills, and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Chartwell Retirement Home
01.2022 - Current
- Served large sections of tables
- Assisted with residents wants and needs
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on service standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- on free time I would sit and chat with residents
Server
Italian Canadian Club
01.2022 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Helped with food preparation
- Party preparation with weddings, christmas party's, baby showers and much more.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Certified Snowboard Instructor
Chicopee
01.2020 - 04.2024
- Organized and led 9 weekly classes and may individual sessions.
- Stayed on top of current weather conditions to maintain safety for all guests.
- Assisted snowboarders and skiers on and off chairlifts
- Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
- Created customized training programs for intermediate-level riders focused on honing specific techniques relevant to their goals.
- Promoted a culture of inclusivity by adapting teaching strategies for students with varying physical abilities or learning styles.
Sales Associate
Cleo
01.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Social Service Work Diploma - Social Service Work
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04-2026
High School Diploma -
St James Catholic High School
Guelph, ON02-2024
Skills
- Strong verbal and written communication
- active listening skills
- Critical thinking,
- adaptability,
- decision-making under pressure,
- good collaboration,
- conflict resolution,
- ability to work in diverse environments,
- Prioritization,
- Hospitality service expertise
- Memory retention
- multitasking,
Certification
- Babysitting certificate-2019
- WHMIS Training-2020
- Snowboard certification-2021
- ACES trading-2025
- Mental heath 101 Training-2025
- TCI Training-2025
- Safety in the work place training-2023
Awards
- Service Award
- Spirit Award
- Most Improved Award
- Street Patrol Award
- Special Olympics Volunteer Award
Languages
English
Native or Bilingual
Timeline
Server
Chartwell Retirement Home
01.2022 - Current
Server
Italian Canadian Club
01.2022 - 12.2024
Sales Associate
Cleo
01.2022 - 12.2022
Certified Snowboard Instructor
Chicopee
01.2020 - 04.2024
- Babysitting certificate-2019
- WHMIS Training-2020
- Snowboard certification-2021
- ACES trading-2025
- Mental heath 101 Training-2025
- TCI Training-2025
- Safety in the work place training-2023
Social Service Work Diploma - Social Service Work
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
St James Catholic High School
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