Motivated and results-driven professional with an open and positive demeanor. Calm and level-headed when I approach routine needs and when meeting special challenges. I am currently open to any opportunities.
Overview
9
9
years of professional experience
Work History
Internet Sales Consultant
Toyota Northwest Edmonton
Edmonton, AB
06.2019 - 01.2021
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Maintained relationships and followed up with customers.
Negotiated product sales and trade-in deals for maximum profit.
Increased sales through excellent service.
Provided near real-time price quotes for our vehicles.
Leasing Agent
WestCorp Property Management
Edmonton, AB
01.2019 - 03.2019
Detailed application requirements and answered questions from prospective tenants.
Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Tracked leads using CRM software and followed up with interested parties.
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Oversaw daily operations, maintenance and administration of various properties.
Renewal Specialist
Johnson Controls
Edmonton, AB
06.2016 - 10.2018
Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Prepared ordinances, resolutions and proclamations to be executed, recorded, archived and distributed.
Investigated past and current licensees to perform record checks.
Heavy Duty Mechanic Apprentice
CN Rail
Edmonton, AB
03.2012 - 08.2012
Read and interpreted technical details such as schematics, manuals and drawings.
Dismantled heavy equipment to locate and accurately diagnose mechanical defects.
Attached test instruments to equipment, reading dials and gauges to diagnose malfunctions.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Completed in-depth inspections of the train brakes and other systems to check for safety and performance issues.
Education
Paralegal - Law
Reeves College
Edmonton
12.2013
High School Diploma -
M.E LaZerte High School
Edmonton
06.2009
Skills
Standard First Aid CPR/AED Level C Certified (2023)
Verbal and Written Communication
Customer Service
Time Management
Sales Expertise
Multitasking and Prioritization
Safety Policies and Procedures
Conditions Assessment
Alarm Response
Team Collaboration
People Skills
Flexible Schedule
Computer Skills
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Limited
Timeline
Internet Sales Consultant
Toyota Northwest Edmonton
06.2019 - 01.2021
Leasing Agent
WestCorp Property Management
01.2019 - 03.2019
Renewal Specialist
Johnson Controls
06.2016 - 10.2018
Heavy Duty Mechanic Apprentice
CN Rail
03.2012 - 08.2012
Paralegal - Law
Reeves College
High School Diploma -
M.E LaZerte High School
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