Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Jorden  Kananga

Jorden Kananga

Winnipeg,Manitoba

Summary

Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

3
3
years of professional experience

Work History

Sales Associate

Foot Locker
Winnipeg, MB
01.2022 - 09.2022
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Provided positive first impressions to welcome existing, new and potential customers.

Woodworker

kitchen craft
Winnipeg, MB
03.2022 - 08.2022
  • Read and interpreted blueprints and construction documents to determine project directives.
  • Constructed 50 custom built designs according to specifications.
  • Proactively managed projects to obtain 50% customer satisfaction for custom work.
  • Packaged finished products and facilitated shipment.

Cashier

Dairy queen
Winnipeg, MB
01.2020 - 11.2021
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns

Cleaning Crew Member

Planet fitness
Winnipeg, MB
08.2020 - 03.2021
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Maintained floor cleaning and waxing equipment.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.

Customer Service Associate

Hudson's Bay
Toronto, ON
02.2019 - 11.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Developed and actualized customer service initiatives to decrease wait times

Cashier

Canadian tire
Winnipeg, MB
06.2018 - 01.2020
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Welcomed customers and helped determine their needs.

Cashier

No frills
Winnipeg, MB
08.2018 - 03.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items and join reward programs

Cashier

7-Eleven
Toronto, ON
09.2018 - 01.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Education

High School Diploma -

Tech-Vocational High
Winnipeg, MB
06.2022

Skills

  • Order Processing
  • Policy and Procedure Adherence
  • Sales Generation
  • Dispute Mediation
  • Facilities Inspection
  • Damage Prevention
  • Hazardous Waste and Disposal
  • Price Identification
  • Feedback Acceptance
  • Sweeping and Mopping
  • Fitting Room Oversight
  • Cash Register Operation
  • Basic Math Functions
  • Exceptional Communicator

Timeline

Woodworker

kitchen craft
03.2022 - 08.2022

Sales Associate

Foot Locker
01.2022 - 09.2022

Cleaning Crew Member

Planet fitness
08.2020 - 03.2021

Cashier

Dairy queen
01.2020 - 11.2021

Customer Service Associate

Hudson's Bay
02.2019 - 11.2020

Cashier

7-Eleven
09.2018 - 01.2019

Cashier

No frills
08.2018 - 03.2019

Cashier

Canadian tire
06.2018 - 01.2020

High School Diploma -

Tech-Vocational High
Jorden Kananga