Jordan Stiven Lozano Lopez
Vancouver,BC
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.
Overview
3
3
years of professional experience
Work History
Host
Cuchillo
Vancouver, British Columbia
03.2024 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
- Demonstrated strong interpersonal skills when interacting with customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Dishwasher and Kitchen Helper
Cuchillo
Vancouver, British Columbia
03.2024 - Current
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
General Manager
Appetizer And Beer
Florencia, Colombia
01.2022 - 12.2022
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Organized promotional events to attract new customers.
Education
Associate of Science - Agroecological Engineering
Universidad De La Amazonia
Florencia, Colombia 02-2022
Some College (No Degree) - Business & Clients Relations
IH International House Vancouver
Vancouver, British ColumbiaSkills
- Reservations Management
- Event Planning
- Customer Service
- Guest Seating
- Restroom Servicing
- Positive and professional
- Dining customer service
- Cleaning and sanitation
- Service prioritization
Timeline
Host
Cuchillo
03.2024 - Current
Dishwasher and Kitchen Helper
Cuchillo
03.2024 - Current
General Manager
Appetizer And Beer
01.2022 - 12.2022
Associate of Science - Agroecological Engineering
Universidad De La Amazonia
Some College (No Degree) - Business & Clients Relations
IH International House Vancouver