JORDANNE MOSES
High River,Alberta
Summary
Determined individual with success in helping children, youth and families achieve short and long term goals and enhance their personal well-being. Talented in meeting objectives, formulating plans by providing preventive strategies, advocacy, mediation and crisis management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
FAMILY COURT COUNSELLOR, RESOLUTION SERVICES
MINISTRY OF JUSTICE
Calgary, AB
09.2023 - Current
- Provide on going case management and coordination of services to individuals and families
- Conflict management and mediation
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Provided short term crisis intervention and plans for clients to assist with deescalation and effective communication strategies for positive outcomes
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
CHILD INTERVENTION PRACTITIONER, CHILDREN SERVICES
CENTRAL AND CALGARY REGION
01.2020 - 09.2023
- Conduct needs assessments, safety planning and recommend appropriate services to enhance child and family wellbeing
- Evaluated and formulated individualized service plans.
- Contributed to court proceedings and court navigation,
- Worked with families on dispute resolution and available community services
- Worked with children on goals and safety planning
- Worked within rural communities to implement creative strategies
- Collaborated with external organizations to coordinate health and social services.
- Coordinated with external agencies such as parole boards, courts, and social services to optimize supports for transitioning children, youth and families
- Provided ongoing crisis managment and addressed barriers that hindered children, youth and families overall well-being.
VICTIM ADVOCATE
, ACTION COALITION ON HUMAN TRAFFICKING
Calgary, AB
04.2018 - 12.2019
- Assisted individuals and youth with short term mentorship and crisis intervention.
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Supported advocacy for victims of human trafficking crimes,
- Corresponded and collaborated with law enforcement, prosecuting attorneys, social services agencies, judges, court staff and other victim advocacy groups
- Acted as liaison between victims and law enforcement agencies to assist with filing police reports and explain informed consent
- Created awareness of victims' rights and services by delivering presentations to agencies, law enforcement, schools and community groups
- Wrote individual safety and crisis plans and assessed ongoing risk assessments to decrease further harm.
- Provided comprehensive assessment, goal setting and service plans.
YOUTH SUPPORT WORKER
WOODS HOMES
Calgary, AB
06.2016 - 04.2018
- Encouraged participants to develop leadership and self-esteem skills through group discussions
- Offered key emotional support to special needs youth
- Provided comprehensive assistance in multi-disciplinary environment
- Applied clinical and behavioral knowledge to maintain safety during crisis moments
- Evaluated youth behavior and reported changes to their clinical team.
- Organized educational workshops to address relevant topics such as mental health, substance abuse prevention, and career exploration.
- Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
ENHANCED LIFE SKILLS SETTLEMENT PRACTITIONER,
LETHBRIDGE FAMILY SERVICES
Lethbridge , AB
08.2016 - 06.2017
- Visited clients at residence for home study assessments to assist with integration into the community
- Supported clients' social, physical and emotional needs to help integrate into the community and access resources.
- Built strong and trusting rapport with clients and loved ones
- Provide ongoing training for families on laws, systems and created plans for long term goals.
- Established strong rapport with community partners such as schools and social services agencies to better serve the needs of enrolled families.
VICTIM ADVOCATE, AMETHYST PROJECT
YWCA Lethbridge
Lethbridge, AB
05.2014 - 05.2016
- Conduct needs assessments, safety planning for victims of sexual assault
- Provided crisis intervention and stabilization during emergencies, offering immediate support to affected individuals and families.
- Consulted on and Implemented the third option in Lethbridge
- Worked with law enforcement, victim services and community agencies to provide continuity of care, Utilize harm reduction strategies.
- Offered guidance on navigating complex systems by providing information about available resources and assisting with paperwork completion when necessary.
- Developed partnerships with local agencies such as shelters, hospitals, or mental health providers to improve access to essential services for clients.
Education
CHILD AND YOUTH CARE -
LETHBRIDGE COLLEGE
Lethbridge, AB04.2015
Skills
- Building rapport
- Client Advocacy
- Crisis Response
- Community resources specialist
- Interventions
- Family Dynamics
- Suicide Prevention
- Client Needs Assessment
- Rural Community
Certification
- Interest-based mediation
- High Conflict Mediation
- Therapeutic Crisis Intervention
- Mental Health First Aid
- Brain Story Certification
- Suicide Intervention.
References
Courtney Wright
Family Court Counsellor-Ministry of Justice
587-586-9469
Jackie Ellice
Child and Family Services-Team Lead
jackie.ellice@gov.ab.ca
403-601-5803
Jennifer Bradley
Child and Family Services- Team Lead
jennifer.bradley@gov.ab.ca
403-999-5214
Timeline
FAMILY COURT COUNSELLOR, RESOLUTION SERVICES
MINISTRY OF JUSTICE
09.2023 - Current
CHILD INTERVENTION PRACTITIONER, CHILDREN SERVICES
CENTRAL AND CALGARY REGION
01.2020 - 09.2023
VICTIM ADVOCATE
, ACTION COALITION ON HUMAN TRAFFICKING
04.2018 - 12.2019
ENHANCED LIFE SKILLS SETTLEMENT PRACTITIONER,
LETHBRIDGE FAMILY SERVICES
08.2016 - 06.2017
YOUTH SUPPORT WORKER
WOODS HOMES
06.2016 - 04.2018
VICTIM ADVOCATE, AMETHYST PROJECT
YWCA Lethbridge
05.2014 - 05.2016
CHILD AND YOUTH CARE -
LETHBRIDGE COLLEGE
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