Jordanne Graves
Cook
Ottawa, ON,Canada
Summary
Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
SafeCheck - Advanced Food Safety Handler's Certification
1
1
SafeCheck - WHIMIS 2015 + GHS
1
1
SafeCheck - COVID-19 Awareness for Food Services
1
1
SafeCheck -Food Allergen Awareness
1
1
SafeCheck - Mental Health Awareness
1
1
Safecheck - Respectful Workplace for Employees
1
1
SafeCheck - AODA Awareness Training
1
1
SafeCheck - Fire & Fire Extinguisher Safety
1
1
SafeCheck - Bloodborne Pathogens
1
1
SafeCheck - Personal Protection Equipment
1
1
SafeCheck - Slips, Trips & Fall Prevention
1
1
NationalCPRFoundation - CPR, AED, First-Aid
3
3
years of post-secondary education
Work History
Line Cook
Browns Socialhouse
2022.09 - 2022.12
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Opening Line Cook/Keyholder Manager
Summerhays Bar and Grill
2016.03 - 2019.01
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Opened and closed 5-6 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Rotated stock according to dates and protocols.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Stocking Associate/Team Leader
Walmart
2015.11 - 2016.03
- Answered queries and concerns and assisted customers with product selections.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Set up advertising displays and arranged merchandise on counters and tables to promote sales, boosting sales.
- Scanned, recorded and verified received inventory during shipments.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting and stocking merchandise.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Assistant Kitchen Manager
Dominos Pizza
2013.12 - 2015.02
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed restaurant marketing, sales building and community involvement.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Assistant Kitchen Supervisor
Boston Pizza
2013.12 - 2015.01
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Monitored food preparation, production and plating for quality control.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Improved staff morale and reduced employee turnover.
- Negotiated manufacturing service agreements and quality standards.
Education
High School Diploma -
Monsignor John Pereyma Catholic Secondary School
Oshawa, ON 2010.09 - 2013.06
Skills
- Teamwork and Collaboration
- Reliable and Trustworthy
- Time Management
- Food Safety Standards
- Food Allergen Safety
- Kitchen Equipment Management
- Team Coordination
- Kitchen Staff Supervision
- Back of House Operations
- Labor and Food Cost Control
- Food Storage Procedures
- Chef Assistance
- Customer Needs Assessments
- Dishwasher Operation
- Food Storage and Rotation
- Knife Skills
- Anticipating Problems
- Customer Service
- Delegation and Task Management
Certification
- Advanced FoodSafety , SafeCheck CAN, - June 17th/21-June17th/26
- WHIMIS + GHS, SafeCheck CAN, July 23rd/21 - July17th/24
- COVID-19 Awareness for FoodServices. SafeCheck CAN. August 6th/21 - August 6th/24
- Food Allergen Awareness - Restaurant, Catering, Retail, SafeCheck CAN, July 27th/21 - July 27th/24
- Mental Health Awareness, SafeCheck CAN, October 25th/22 - October 25th/25
- The Respectful Workplace For Employees, SafeCheck CAN, July 27th/21 - July 27th/24
- AODA Awareness Training, SafeCheck CAN, December 1st/21 - December 1st/24
- WPS - Fire & Fire Extinguisher Safety, SafeCheck CAN, August 6th/21 - August 6th/24
- WPS - Bloodborne Pathogens, SafeCheck CAN, August 6th/21 - August 6th/24
- WPS - Personal Protection Equipment, SafeCheck CAN, July 28th/21 - July 28th/24
- WPS - Slip Trip & Fall Prevention - SafeCheck CAN, July 28th/21 - July 28th/24
- CPR/AED/First-Aid (Adult/Child/Infant/Choking) AED/ Injury & Universal Precaution's, NationalCPRFoundation, June 20th/21 - June 20th/24
- SMART serve, June/2013 - Present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Line Cook
Browns Socialhouse
2022.09 - 2022.12
Opening Line Cook/Keyholder Manager
Summerhays Bar and Grill
2016.03 - 2019.01
Stocking Associate/Team Leader
Walmart
2015.11 - 2016.03
Assistant Kitchen Manager
Dominos Pizza
2013.12 - 2015.02
Assistant Kitchen Supervisor
Boston Pizza
2013.12 - 2015.01
High School Diploma -
Monsignor John Pereyma Catholic Secondary School
2010.09 - 2013.06
- Advanced FoodSafety , SafeCheck CAN, - June 17th/21-June17th/26
- WHIMIS + GHS, SafeCheck CAN, July 23rd/21 - July17th/24
- COVID-19 Awareness for FoodServices. SafeCheck CAN. August 6th/21 - August 6th/24
- Food Allergen Awareness - Restaurant, Catering, Retail, SafeCheck CAN, July 27th/21 - July 27th/24
- Mental Health Awareness, SafeCheck CAN, October 25th/22 - October 25th/25
- The Respectful Workplace For Employees, SafeCheck CAN, July 27th/21 - July 27th/24
- AODA Awareness Training, SafeCheck CAN, December 1st/21 - December 1st/24
- WPS - Fire & Fire Extinguisher Safety, SafeCheck CAN, August 6th/21 - August 6th/24
- WPS - Bloodborne Pathogens, SafeCheck CAN, August 6th/21 - August 6th/24
- WPS - Personal Protection Equipment, SafeCheck CAN, July 28th/21 - July 28th/24
- WPS - Slip Trip & Fall Prevention - SafeCheck CAN, July 28th/21 - July 28th/24
- CPR/AED/First-Aid (Adult/Child/Infant/Choking) AED/ Injury & Universal Precaution's, NationalCPRFoundation, June 20th/21 - June 20th/24
- SMART serve, June/2013 - Present
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