Jordanne Graves
Ottawa,Canada
Summary
Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development. Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sautee' Line Cook
Browns Socialhouse
09.2022 - 12.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
Opening Line Cook/Keyholder Manager
Summerhays Bar and Grill
03.2016 - 01.2019
- Opened and closed store 5 days per week. Also the occasional open to close shifts.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Opened inventory boxes and restocked shelves.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Stocking Associate/Team Leader
Walmart
11.2015 - 03.2016
- Answered queries and concerns and assisted customers with product selections.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Scanned, recorded and verified received inventory during shipments.
- Answered customer questions and provided detailed product information.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
- Orchestrated re-organization of stockroom merchandise to promote successful inventory and cycle counts.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
Assistant Kitchen Manager
Dominos Pizza
12.2013 - 02.2015
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Checked and tested foods to verify quality and temperature.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced health risks and safety hazards by preparing food products consistently while creating cleaning schedules and sanitizing equipment to adhere to health standards.
Assistant Kitchen Supervisor
Boston Pizza
12.2013 - 01.2015
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Monitored food preparation, production and plating for quality control.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Rotated merchandise and displays to feature new products and promotions.
- Defined clear targets and objectives and communicated to other team members.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Improved staff morale and reduced employee turnover.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed training and retraining of employees to boost performance and enhance business results.
Education
High School Diploma -
Monsignor John Pereyma Catholic Secondary School
Oshawa, ON06.2013
Skills
- Reliable and Trustworthy
- Team Coordination
- Cook and Crew Training
- Restaurant Management
- Head Chef Collaboration
- Customer Needs Assessments
- Safety and Sanitation Standards
- Food Safety Standards and Allergen Management
- Kitchen Equipment Management
- Kitchen Staff Supervision
- Food Storage and Rotation
- Contamination Control
- High-Volume Environments
Certification
- Advanced FoodSafety , SafeCheck CAN, - June 17th/21-June17th/26
- WHIMIS + GHS, SafeCheck CAN, July 23rd/21 - July17th/24
- COVID-19 Awareness for FoodServices. SafeCheck CAN. August 6th/21 - August 6th/24
- Food Allergen Awareness - Restaurant, Catering, Retail, SafeCheck CAN, July 27th/21 - July 27th/24
- Mental Health Awareness, SafeCheck CAN, October 25th/22 - October 25th/25
- The Respectful Workplace For Employees, SafeCheck CAN, July 27th/21 - July 27th/24
- AODA Awareness Training, SafeCheck CAN, December 1st/21 - December 1st/24
- WPS - Fire & Fire Extinguisher Safety, SafeCheck CAN, August 6th/21 - August 6th/24
- WPS - Bloodborne Pathogens, SafeCheck CAN, August 6th/21 - August 6th/24
- WPS - Personal Protection Equipment, SafeCheck CAN, July 28th/21 - July 28th/24
- WPS - Slip Trip & Fall Prevention - SafeCheck CAN, July 28th/21 - July 28th/24
- CPR/AED/First-Aid (Adult/Child/Infant/Choking) AED/ Injury & Universal Precaution's, NationalCPRFoundation, June 20th/21 - June 20th/24
- SMART serve, June/2013 - Present
Timeline
Sautee' Line Cook
Browns Socialhouse
09.2022 - 12.2022
Opening Line Cook/Keyholder Manager
Summerhays Bar and Grill
03.2016 - 01.2019
Stocking Associate/Team Leader
Walmart
11.2015 - 03.2016
Assistant Kitchen Manager
Dominos Pizza
12.2013 - 02.2015
Assistant Kitchen Supervisor
Boston Pizza
12.2013 - 01.2015
High School Diploma -
Monsignor John Pereyma Catholic Secondary School