Summary
Overview
Work History
Education
Skills
Certification
Personal Details - Highest Education
Languages
References
Timeline
Generic

Jordana Holder

Toronto,ON

Summary

A Reliable, hardworking student at Humber College Institute of Technology and Advanced Learning. Looking to obtain a full-time placement position within your agency. I am career-focused , enthusiastic and eager to contribute to team success through hard work, attention to detail, Time Management and excellent organizational skills. I am motivated to explore my experience within the workforce, learn new skills, and further my understanding of the social work field.

Overview

1
1
Certification

Work History

Cashier

Walmart supercenter
  • Counted cash in register drawer at beginning and end of shift
  • Monitored self-checkout systems and provided customer assistance or intervention where required
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Served needs of more than 50+ customers in busy environment.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Dispensed the current amount of change

Customer Service Cashier

Food Basics
Bradford, ON
  • Greeted customers and provided friendly customer service.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Cashier/ floor associate

Toys R Us
  • Restocked, arranged and organized inventory & merchandise to drive product sales
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Server/Bartender

Z bar and grille
Toronto, ON
  • Operated cash register for cash, debit and credit card transactions with precision
  • Communicated with kitchen staff to prepare and serve customers.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.

Education

High School Diploma -

Bradford District High School
Bradford, ON
01-2018

Diploma - SSW

Humber Institute of Technology And Advanced Learning
Toronto, ON

Some College (No Degree) - Personal Support Worker

Canadian All Care College
Toronto, ON

Skills

  • 3 years of restaurant Experience and food service such; line chef, server, bartender, Hostess, etc
  • 6 years of excellent customer service skills leading to team success, helped train new staff members
  • 6 years of Retail Sales optimizing in sales for the company
  • Valid smart serve license
  • Extensive experience in merchandising, Cashiering, POS systems and dispensing the correct amount of change
  • Excellent Organizational and Time Management Skills
  • Volunteer experience with a local women shelter
  • Volunteer Experience with the local food bank
  • Extensive knowledge and experience within the healthcare field
  • Excellent Emotional Intelligence and Crisis Intervention skills

Certification

Ontario Smart Serve, Present

Personal Details - Highest Education

Secondary School

Languages

English, Advanced

References

References available upon request.

Timeline

Cashier

Walmart supercenter

Customer Service Cashier

Food Basics

Cashier/ floor associate

Toys R Us

Server/Bartender

Z bar and grille

High School Diploma -

Bradford District High School

Diploma - SSW

Humber Institute of Technology And Advanced Learning

Some College (No Degree) - Personal Support Worker

Canadian All Care College

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Jordana Holder