Jordana Grenier
White Lake,ON
Summary
Versatile and dynamic professional with a proven track record of enhancing team efficiency and client satisfaction. Excelled in roles requiring exceptional customer service and problem-solving skills. Adept at fostering professional relationships and streamlining processes, significantly contributing to workplace harmony and operational success. Skilled in visual merchandising and adept as a team player.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Baker
Sweet Cheeks Kitchen
09.2024 - Current
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
House Manager
Jordana Grenier
05.2019 - 08.2024
- Ensured seamless operation of home maintenance tasks, coordinating with external contractors for timely repairs and upgrades.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
- Anticipated needs of 5 family members by staying informed about their schedules and priorities.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members.
Hairstylist
The Spa Advanced Hair and Esthetics
06.2002 - 03.2019
- Increased salon revenue by upselling products and additional treatments during appointments.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Organized sales area and work station to showcase products and boost sales.
Office Administrative Assistant
J&J Farfan Fitness Inc.
04.2008 - 11.2013
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Ensured seamless transition into new roles through comprehensive onboarding processes for new hires, including orientation sessions and provision of essential resources.
- Fostered strong professional relationships with clients by scheduling appointments promptly, maintaining accurate contact records, and delivering excellent customer service.
Education
Diploma - Registered Natural Nutritionist - Holistic Nutrition
Canadian School Of Natural Nutrition
Ottawa, ON06-2017
Certificate of Hairstyling - Hairstylist
Algonquin College
Ottawa, ON06-2004
High School Diploma -
St.Paul Catholic High School
Ottawa, ON06-2002
Skills
- Customer Service
- Adaptive and creative
- Visual Merchandising
- Active listener/Problem-Solving
- Teamwork and Collaboration
- Retail Sales/Product Knowledge
- Stocking and Receiving
- Reliability and punctuality
- Customer Engagement
- Cleanliness standard
- Team player who prospers in a fast-paced work environment
- Positive and professional
Certification
PAL-Restricted
WHMIS
Registered Holistic Nutritionist
Personal Trainer/Fitness Instructor
Hairstylist
Makeup Artist
PAL-Restricted
Possession and Acquisition License - Restricted
Timeline
Baker
Sweet Cheeks Kitchen
09.2024 - Current
House Manager
Jordana Grenier
05.2019 - 08.2024
Office Administrative Assistant
J&J Farfan Fitness Inc.
04.2008 - 11.2013
Hairstylist
The Spa Advanced Hair and Esthetics
06.2002 - 03.2019
PAL-Restricted
WHMIS
Registered Holistic Nutritionist
Personal Trainer/Fitness Instructor
Hairstylist
Makeup Artist
Diploma - Registered Natural Nutritionist - Holistic Nutrition
Canadian School Of Natural Nutrition
Certificate of Hairstyling - Hairstylist
Algonquin College
High School Diploma -
St.Paul Catholic High School
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