Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Certification
Timeline
Generic

Jordan Woodard

Santa Monica

Summary

Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Kings Seafood Company
12.2023 - Current
  • - Lead daily operations with full P&L responsibility in a high-traffic location.
  • - Train, coach, and retain top-performing staff while enforcing company standards.
  • - Drive efficiency through precise labor and inventory management.
  • - Foster a culture of hospitality and excellence across all shifts.

Supervisor

Kings Seafood Company
07.2023 - 12.2023
  • - Managed FOH teams and ensured safe, clean, and efficient service.
  • - Oversaw cash handling, shift audits, and inventory restocking.

Guest Experience Manager

CAVA
11.2022 - 07.2023
  • - Led floor presence and service standards for peak hours.
  • - Resolved guest concerns and personalized service for VIP clientele.

New Restaurant Opening Trainer

CAVA
03.2022 - 11.2022
  • - Traveled to new store launches to onboard and coach new team members.
  • - Implemented training systems for brand consistency.

Shift Leader

Zoes Kitchen USA, LLC
04.2021 - 03.2022
  • - Supervised service flow, enforced safety standards, and coached new hires.

Cashier

Zoes Kitchen USA, LLC
11.2020 - 04.2021
  • - Provided fast, friendly guest service and accurate POS transactions.

Education

Associate of Arts - Musical Theatre

The American Musical And Dramatic Academy (AMDA)
New York, NY
06-2022

Skills

  • Restaurant Operations Leadership
  • Budget & Labor Management
  • Guest Experience Optimization
  • Management Development & Coaching
  • Inventory & Cost Control
  • Strategic Scheduling & Forecasting
  • Compliance & Safety Protocols
  • Conflict Resolution & Training
  • Inventory Control and Record Keeping
  • Customer Engagement

Accomplishments

  • Elevated online restaurant ratings by resolving customer complaints, leading monthly staff training sessions, and ensuring picture-perfect meal presentation to enhance guest satisfaction.”
  • Reduced employee turnover by 31% by creating and implementing a no-cost incentive program.
  • Achieved a 12% increase in net profit by optimizing cost controls and driving sales growth, contributing an additional $400K in annual profit for a $3.3M business.

Certification

  • ServSafe Food Manager Certification
    National Restaurant Association
    Issued 2021 · Expires 2026
  • Responsible Beverage Alcohol Certification
    National Restaurant Association
    Issued 2024 · Expires 2026
  • Sexual Harassment Prevention Training Certificate
    California Compliant Workplace Training
    Issued 2024 · Expires 2026

Timeline

Restaurant Manager

Kings Seafood Company
12.2023 - Current

Supervisor

Kings Seafood Company
07.2023 - 12.2023

Guest Experience Manager

CAVA
11.2022 - 07.2023

New Restaurant Opening Trainer

CAVA
03.2022 - 11.2022

Shift Leader

Zoes Kitchen USA, LLC
04.2021 - 03.2022

Cashier

Zoes Kitchen USA, LLC
11.2020 - 04.2021

Associate of Arts - Musical Theatre

The American Musical And Dramatic Academy (AMDA)

Similar Profiles

CREATE PROFILE
Jordan Woodard