Jordan Wilhelm
Brantford,ON
Summary
Talented professional and a Dynamic public speaker known for meeting demanding schedules and exceeding management expectations. Considered valuable asset to any team.
Overview
7
7
years of professional experience
Work History
Lead Mover
Big League Movers
Brantford , Ontario
02.2023 - 09.2024
- Coordinated with other movers to ensure efficient loading and unloading of customer belongings.
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
- Assembled furniture at the customer's new residence or business premises.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
- Lifted heavy objects using correct lifting techniques to avoid injury.
- Received instructions from supervisor regarding job assignments; following instructions carefully while exercising independent judgment when necessary.
- Maintained cleanliness of work area; disposing of any debris created during move in an appropriate manner according to company guidelines.
- Ensured all paperwork was completed accurately before leaving job site.
- Loaded and unloaded customer belongings onto truck and other vehicles safely and securely.
Warehouse Supervisor
Home Hardware West Brant
Brantford , ON
03.2021 - 02.2023
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Processed returns of defective merchandise as required.
- Followed established guidelines for picking orders accurately.
Account Manager
Battlefield Equipment Rentals
Brantford , ON
04.2020 - 04.2021
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Renewed existing accounts by cementing trusting relationships with customers.
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
- Negotiated contracts and closed agreements to maximize profits.
- Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients.
- Sourced new opportunities to introduce products and services to potential customers.
Administrative Coordinator
Battlefield Equipment Rentals
Guelph , ON
01.2019 - 01.2020
- Answered phone calls, provided information on products, parts, and services.
- Scheduled and created work order requisitions for customer construction equipment.
- Scheduled and created rental contracts of our construction equipment for customers.
- created and issued purchase orders for any parts and or equipment required for the store, gear, or customers.
Maintenence
Battlefield Equipment Rentals
Cambridge , ON
01.2018 - 01.2019
- Maintained clear and safe workspace areas to meet OSHA standards.
- Installed new systems, replacement parts and components to maintain proper operation.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
Education
High School Diploma -
Brantford Collegiate Institute
Brantford06.2017
Skills
- Forklift Operation
- Pallet Jacks
- Record preparation
- Order Picking
- Storage Organization
- Loading and unloading
- Material Handling
- Supply Ordering
- Order Fulfillment
- Shipment unpacking
- Cycle counting
- Shipping and receiving
Timeline
Lead Mover
Big League Movers
02.2023 - 09.2024
Warehouse Supervisor
Home Hardware West Brant
03.2021 - 02.2023
Account Manager
Battlefield Equipment Rentals
04.2020 - 04.2021
Administrative Coordinator
Battlefield Equipment Rentals
01.2019 - 01.2020
Maintenence
Battlefield Equipment Rentals
01.2018 - 01.2019
High School Diploma -
Brantford Collegiate Institute
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