Jordan Wager
Toronto
Summary
Dynamic and highly reliable professional with extensive experience in high-volume service environments, notably at Grand Bizarre. Proven ability to enhance customer satisfaction through strong multitasking and exceptional service. Skilled in cash handling and POS systems, consistently delivering efficient and memorable guest experiences. A dedicated team player committed to excellence.
Overview
16
16
years of professional experience
Work History
Bartender/Server
Grand Bizarre
04.2023 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Rosedale Golf Club
06.2022 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender/Server
Toronto Racquet Club
05.2023 - 02.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/Server
Delmanor Retirement
09.2020 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server
Donalda Club
10.2018 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender
Grand Luxe Boutique
04.2017 - 01.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Fox and the Fiddle
09.2014 - 09.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Assistant
Frankie Tomatto's
04.2011 - 11.2012
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Maintenance Assistant
Extreme Fitness
07.2009 - 12.2011
- Maintained safety conditions and standards in facility.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
Education
High School Diploma -
Sir John A. Macdonald
Toronto, ON06-2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Languages
English
Full Professional
Timeline
Bartender/Server
Toronto Racquet Club
05.2023 - 02.2024
Bartender/Server
Grand Bizarre
04.2023 - 01.2025
Server
Rosedale Golf Club
06.2022 - 04.2024
Bartender/Server
Delmanor Retirement
09.2020 - 02.2022
Server
Donalda Club
10.2018 - 11.2020
Server/Bartender
Grand Luxe Boutique
04.2017 - 01.2019
Server
Fox and the Fiddle
09.2014 - 09.2017
Server Assistant
Frankie Tomatto's
04.2011 - 11.2012
Maintenance Assistant
Extreme Fitness
07.2009 - 12.2011
High School Diploma -
Sir John A. Macdonald
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