Summary
Overview
Work History
Skills
Timeline
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Jordan Valade

Ottawa,ON

Summary

Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised or with a team.

Overview

6
6
years of professional experience

Work History

Designer

Claridge Homes
Ottawa, ON
11.2020 - 05.2023
  • Assisted clients in selecting appropriate products for their needs and requirements.
  • Provided information to clients with up to date knowledge of all available interior finishes.
  • Reviewed client budgets and adherence to schedules.
  • Resolved client inquiries, questions and concerns regarding interior finishes as well as the home building process to consistently offer quality service.
  • Developed customized sales techniques to successfully sell and upsell finishes to new and existing clients.
  • Completed timely changes and updates to personal schedules in central scheduling system.

Junior Designer

Claridge Homes
Ottawa, ON
08.2019 - 11.2020
  • Collaborated closely with clients - adjusting electrical and plumbing layouts to satisfy client requirements.
  • Advised clients on kitchen space planning, layout and use of furnishings.
  • Coordinated continuously with Architects, Construction Management and Estimators to determine custom finishes and costs.
  • Maintained accurate specifications for each project.
  • Answered telephone calls in a professional manner, providing information or routing callers to the appropriate personnel.
  • Assisted with special projects as assigned by management team members.

Design Assistant

Claridge Homes
Ottawa, Ontario
09.2017 - 08.2019
  • Provided administrative support to multiple Designers through booking appointments and following up with clients.
  • Calculated pricing, and collected payments to process transactions.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records.
  • Entered data into spreadsheets using Microsoft Excel.
  • Monitored progress on projects assigned by construction managers.

Skills

  • Computer literate
  • Collaboration skills
  • Customer care
  • Relationship building
  • Spreadsheet Management
  • Scheduling

Timeline

Designer

Claridge Homes
11.2020 - 05.2023

Junior Designer

Claridge Homes
08.2019 - 11.2020

Design Assistant

Claridge Homes
09.2017 - 08.2019

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Jordan Valade