Jordan Taylor
Gardena
Summary
Proven sales associate with a track record of enhancing customer satisfaction and boosting sales through expert customer service and effective merchandise promotion at Hobby Lobby. Skilled in cash handling and interpersonal communications, adept at fostering teamwork and solving problems to achieve business goals. Demonstrates strong industry awareness and a commitment to maintaining high-quality standards.
Retail professional with comprehensive background in customer service and sales. Consistently achieves sales targets through strong focus on customer needs and excellent product knowledge. Known for collaborative efforts with team members and adaptability to changing store demands.
Overview
9
9
years of professional experience
Work History
Sales Associate
Hobby Lobby
01.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Chocolate Packer
Hawaiian Host
02.2016 - 03.2018
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
Education
No Degree -
El Camino College
Torrance, CAHigh School Diploma -
St. Bernard High School
Playa Del Rey, CA05-2007
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash register operation
- Up-selling strategies
- Merchandise rotation
- Credit card processing
- Interpersonal communications
- Retail security
- Industry awareness
- Cash handling experience
Timeline
Sales Associate
Hobby Lobby
01.2018 - Current
Chocolate Packer
Hawaiian Host
02.2016 - 03.2018
No Degree -
El Camino College
High School Diploma -
St. Bernard High School
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