Playing the drums! I am a working and aspiring drummer/musician
Live music
Music
Jordan Starke
Oceanside
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Hindsight Rehersal Studios
05.2024 - Current
- Greeted and assisted clients, ensuring a welcoming environment and positive first impressions.
- Managed appointment scheduling, optimizing studio usage and minimizing scheduling conflicts.
- Handled incoming calls and inquiries, providing accurate information about services offered.
- Maintained front desk area, promoting cleanliness and organization for efficient operations.
- Processed client payments and transactions, ensuring accuracy in financial records.
- Coordinated communication between clients and studio staff to streamline service delivery.
Juice Barista
Roots Craft Juice
09.2022 - 07.2024
- Prepared and served high-quality juice beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Operated juicing equipment efficiently, minimizing downtime and maximizing productivity.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Prepared and served high-quality smoothie and acai bowl recipes to enhance customer satisfaction.
- Educated customers on menu items and ingredient benefits to promote healthy choices.
- Trained new staff on best practices for beverage preparation and customer service techniques.
- Promoted a positive atmosphere within the workplace through friendly interactions with coworkers, fostering an enjoyable environment for both staff and patrons.
- Complied with all health codes and regulations by diligently following proper food handling procedures at all times during preparation, storage, and disposal processes.
Warehouse Worker
Means Engineering Inc.
04.2018 - 03.2021
- Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
- Received, inspected, and organized incoming shipments to maintain inventory accuracy.
- Picked and packed orders accurately, ensuring timely dispatch of products.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Assisted in training new hires on operational procedures and safety protocols.
- Collaborated with team members to streamline workflows and improve productivity.
- Conducted regular inventory audits to identify discrepancies and optimize stock levels.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Server Assistant
Denny's
05.2017 - 12.2017
- Supported servers in delivering exceptional customer service and enhancing dining experiences.
- Coordinated dining room setup and maintained cleanliness to ensure a welcoming atmosphere.
- Assisted in inventory management, tracking supplies, and replenishing stock as needed.
- Collaborated with kitchen staff to streamline food delivery and minimize wait times.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Guest Service Representative
AMF Bowling/Bowlero
08.2016 - 05.2017
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed check-in and check-out processes, ensuring smooth guest transitions.
- Trained new team members on operational procedures and customer engagement strategies.
- Developed and implemented strategies to enhance guest satisfaction scores consistently.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Education
High School Diploma -
Liberty High School
Colorado Springs, CO05-2015
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Scheduling
Interests
Timeline
Front Desk Receptionist
Hindsight Rehersal Studios
05.2024 - Current
Juice Barista
Roots Craft Juice
09.2022 - 07.2024
Warehouse Worker
Means Engineering Inc.
04.2018 - 03.2021
Server Assistant
Denny's
05.2017 - 12.2017
Guest Service Representative
AMF Bowling/Bowlero
08.2016 - 05.2017
High School Diploma -
Liberty High School