Goal-driven sales management, digital media marketing, and consulting professional who brings years of experience and a proven track record of strategic business growth and product marketing. Adept at cultivating productive client relationships through positive rapport, tailored solutions, and client engagement.
Overview
12
12
years of professional experience
Work History
FCA Ambassador and Business Development Manger
Exclusive Private Sales
Edmonton, Alberta
01.2014 - Current
Company Overview: FCA Ambassador and Business Development Manager
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; and inspecting automobiles
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; and recommending sales campaigns and promotions
Qualifies buyers by understanding buyers' requirements and interests; matching requirements and interests to various models; and building rapport
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services
Closes sales by overcoming objections; asking for sales; negotiating prices; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collecting payment; delivers automobile
Provides sales management information by completing reports
Updates job knowledge by participating in educational opportunities; and reading professional publications
Enhances dealership reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments
FCA Ambassador and Business Development Manager
Accounts Manager and Business Developer
sMedia Marketing
01.2023 - 03.2024
Identify your customers' business challenges and learn how you can assist them to alleviate them
Understand your customer's KPIs and host regular meetings to review their business goals and growth towards success
Interpret various sources of performance analytics to help educate your customers on results and ROI
Create additional revenue opportunities by aligning sMedia products with customer challenges and objectives
Learn about new trends and technologies in the digital space and share that information with your customers and colleagues
Learning about new trends and technologies in the digital space and sharing that information with your customers and colleagues
Share your extensive digital marketing knowledge to help our customers achieve their business goals using sMedia solutions
Create agendas and host follow-up meetings; highlighting key points for performance meetings, recommendations, and updates
General Manager
Legacy Ford Fernie
Fernie, British Columbia
01.2016 - 03.2019
Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, and collision and service departments)
Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval
Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections
Paying close attention to daily operations, recommending and creating improved courses of action where necessary
Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed
Providing dealership management with weekly reports on the financial condition of the dealership
Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners
Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained
Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships
Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency
Overseeing the hiring and training of all department managers
Maintaining an enthusiastic attitude to build positive employee attitudes and morale
Overseeing and maintaining compensation plans for all employees
Creating cost-effective advertising programs and merchandising strategies for the dealership
Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints
Finance Manager and Used Sales Manager
Steinbach Dodge Chrysler and Steinbach Fiat
Steinbach, Manitoba
07.2012 - 01.2014
Assures compliance to all company policies and procedures
Handles the task of providing details of warranties, credit insurances and other protection products to consumers while maximizing profit
Well educated in menu selling of service contracts, credit insurances and other aftermarket protection products
Coordinate with lenders on various loan programs regularly
Maintains oversight of application processing, credit assessment and loan procurement while keeping detailed finance and sales record
Accurately prepares all documents related to transactions to consumers and other departments within the dealership
Education
Business Administration - Accounting, Management Accounting, Auditing, Taxation Finance, Recruitment Planning, Accounting Information Systems, Business Communication, Marketing, Economics, Mathematics Statistics, Business Law
Red River College
Winnipeg
04.2010
Skills
Business Administration
Auto Industry Sales
Auto Industry Marketing
Business Law
Business Communication
Economics
Finance
Business Policies
Publications
Merchandising
Accounting
Interpersonal Skills
Time Management
Organization
Implementation of Business Meetings
Timeline
Accounts Manager and Business Developer
sMedia Marketing
01.2023 - 03.2024
General Manager
Legacy Ford Fernie
01.2016 - 03.2019
FCA Ambassador and Business Development Manger
Exclusive Private Sales
01.2014 - Current
Finance Manager and Used Sales Manager
Steinbach Dodge Chrysler and Steinbach Fiat
07.2012 - 01.2014
Business Administration - Accounting, Management Accounting, Auditing, Taxation Finance, Recruitment Planning, Accounting Information Systems, Business Communication, Marketing, Economics, Mathematics Statistics, Business Law
Red River College
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