Jordan Scott Ellingsen
Surrey
Summary
Ambitious and results-driven Sales representative with a strong ability to connect and engage with clients through expert communication and outgoing social skills. Remarkable relationship-building with new clients ensuring continued success and expanded clientele.
Overview
4
4
years of professional experience
Work History
Team Leader
Cineplex Cinemas
10.2022 - Current
- Delivered exceptional customer service with an emphasis on friendliness and gratitude ensuring customer satisfaction.
- Delivered clear and communicative customer service at Box Office to assist with questions or complaints.
- Operated POS systems and utilized cash transactions at Concession and Box Office.
- Collaborated with team members during busy periods to ensure smooth operations.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
Researcher
01.2024 - 04.2024
- Conducted surveys and performed quantitative research to negate our hypothesis.
- Used real-world examples to analyze and dissect consumer trends.
- Presented our findings to an audience.
- Connected with experts in the field to gain insight into buying habits.
Sales Associate
Bestbuy
10.2021 - 05.2022
- Customer-oriented sales professional tasked with meeting clients needs in a fast-paced environment.
- Maintained expert level knowledge on all technology products in order to provide exceptional guidance to clients.
- Contributed to sales goals by leveraging product knowledge to ensure each client is making informed purchasing decisions.
- Utilized short-term and long-term relationships with customers ensuring ongoing success.
Education
Bachelor of Communication - Faculty of Communication
Simon Fraser University
04.2025
Dogwood Diploma - Highschool Graduate
Ecole Salish Secondary
06.2020
Skills
- Proficient in public speaking
- Strong relationship building
- Expert level communication skills
- Outgoing personality
- Ability to maintain poise while under pressure
- Mentoring
- Employee evaluation
- Sales expertise
- Leading team meetings
- Analytical thinking
Timeline
Researcher
01.2024 - 04.2024
Team Leader
Cineplex Cinemas
10.2022 - Current
Sales Associate
Bestbuy
10.2021 - 05.2022
Dogwood Diploma - Highschool Graduate
Ecole Salish Secondary
Bachelor of Communication - Faculty of Communication
Simon Fraser University
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