Jordan Saleapaga
Buena Park
Summary
Professional in logistics and international trade with proven track record in import/ Export operations. Skilled in customs regulations, documentation, and shipment coordination. Known for strong team collaboration, adaptability to changing needs, and delivering results. Valued for problem-solving abilities, effective communication, and organizational skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Air / Ocean Export/ Import Agent
AIT Worldwide Logistics
07.2024 - Current
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Processed customs declarations and maintained records of customs documents.
- Prepared and submitted reports on import and export activity to management.
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
- Contributed to company''s sustainability goals by identifying environmentally friendly packaging materials for export shipments.
Air Export Agent
Titan Worldwide
04.2023 - 05.2024
- Liaised effectively between clients, carriers, customs personnel, and other relevant parties throughout the shipment process.
- Contributed to the company''s growth by identifying new business opportunities and expanding the client base through exceptional service delivery.
- Negotiated competitive rates with carriers to reduce transportation costs for clients.
- Improved team productivity by providing ongoing training and support to junior agents.
- Prepared comprehensive reports on export performance metrics for upper management review, driving continuous improvement initiatives.
- Provided expert guidance on shipping requirements for specialized cargo types, ensuring safe transport and regulatory compliance.
- Conducted thorough research on global market trends, helping clients make informed decisions regarding their shipping needs.
- Coordinated closely with warehouse teams to ensure proper packaging and labeling of shipments, minimizing damage and delays.
- Streamlined air export processes by implementing efficient documentation and communication procedures.
- Increased operational efficiency by introducing new software tools that streamlined internal processes and improved data management capabilities.
- Ensured prompt resolution of customs clearance issues by maintaining open lines of communication with customs brokers.
Air Export Agent
Omni Logistics
08.2022 - 04.2023
- Handled pricing and routing for over [Number] international shipments every month.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Managed inventory to gather right amount of goods to meet client demands and minimize amount of waste.
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
- Prepared accurate cost estimates for international shipments to provide clients with exact fees and information.
- Developed and deepened successful partnerships with representatives of diverse shipping companies.
- Added insurance coverage to protect interest of client and shipment from loss or damage during transit.
- Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
Air Export Agent
Cargo Partner
09.2021 - 08.2022
- Enhanced customer satisfaction with timely and accurate shipment updates, providing exceptional service.
- Resolved shipment issues swiftly, demonstrating excellent problem-solving abilities in high-pressure situations.
- Spearheaded efforts to obtain necessary permits and certifications for exporting specialized goods in a timely manner.
- Maintained compliance with industry regulations through diligent record keeping and adherence to established protocols.
- Collaborated cross-functionally with sales teams to develop customized service offerings tailored to individual client needs.
- Optimized routing options for shipments by analyzing available carrier schedules and selecting cost-effective solutions.
- Documented waybill data and dimensions and weights of cargo in computer database.
- Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
- Processed live animal and perishable shipments in compliance with regulatory guidelines.
- Followed requirements and regulations for dangerous goods handling.
- Verified shipments against documents to maintain accuracy.
Air Export Agent
Janel Group
08.2019 - 01.2020
- Conducted thorough research on global market trends, helping clients make informed decisions regarding their shipping needs.
- Coordinated closely with warehouse teams to ensure proper packaging and labeling of shipments, minimizing damage and delays.
- Spearheaded efforts to obtain necessary permits and certifications for exporting specialized goods in a timely manner.
- Collaborated cross-functionally with sales teams to develop customized service offerings tailored to individual client needs.
- Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
- Processed live animal and perishable shipments in compliance with regulatory guidelines.
- Verified shipments against documents to maintain accuracy.
- Followed requirements and regulations for dangerous goods handling.
- Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.
- Provided tracking information to enable clients to monitor progress of shipments.
Air Export Agent
Shipco Transport
05.2018 - 08.2019
- Provided tracking information to enable clients to monitor progress of shipments.
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Facilitated required documentation to manage customs clearance.
- Stayed on top of shipment locations and current status to update offices and customers.
- Arranged delivery or storage of goods at destinations.
- Calculated weight, volume or cost of goods to be moved.
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
Export Coordinator
DB Schenker
08.2014 - 04.2018
- Achieved faster response times to client inquiries by streamlining internal communication channels within the organization.
- Corrected billings and issued debit and credit memos for customers to reconcile accounting.
- Initiated and maintained customer master profiles to correct information and offer consistent service.
- Established a strong rapport with customs officers and government agencies, fostering positive relationships that facilitated smooth export transactions.
- Developed comprehensive training materials for new hires, ensuring a smooth onboarding process for future Export Coordinators.
- Prepared and assembled documents to facilitate exports.
- Supported continuous improvement initiatives by regularly reviewing processes and implementing necessary updates to enhance efficiency.
- Communicated information and instructions to and from vendors to research and resolve operational problems.
- Streamlined export processes by implementing efficient coordination strategies and improving communication between departments.
Education
High School Diploma -
California High School
Whittier, CA12.2010
Skills
- Negotiation
- Order tracking
- Booking management
- Customs regulations compliance
- Team leadership and motivation
- Import documentation
- Dangerous goods handling
- Freight consolidation
- Warehousing operations
Certification
- Transportation Worker Identification Credential (TWIC)
- Radiation Safety Officer
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Air / Ocean Export/ Import Agent
AIT Worldwide Logistics
07.2024 - Current
Air Export Agent
Titan Worldwide
04.2023 - 05.2024
Air Export Agent
Omni Logistics
08.2022 - 04.2023
Air Export Agent
Cargo Partner
09.2021 - 08.2022
Air Export Agent
Janel Group
08.2019 - 01.2020
Air Export Agent
Shipco Transport
05.2018 - 08.2019
Export Coordinator
DB Schenker
08.2014 - 04.2018
- Transportation Worker Identification Credential (TWIC)
- Radiation Safety Officer
High School Diploma -
California High School
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