Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Rose

Summary

Experienced hospitality professional with over 10 years in hotel operations, executive assistance, brand promotions, and guest services. Proven leadership skills in team management, service optimization, and client satisfaction in boutique and luxury environments. Strong background in frontline service, administrative support, and people-focused roles with a concierge mindset and proactive leadership approach.

Overview

16
16
years of professional experience

Work History

Guest Experience & Promotional Specialist (Freelance)

01.2011 - Current
  • Clients include: Westin Bayshore, Red Bull, Health Canada, LG, Jägermeister
  • Represented top-tier brands through on-site activations
  • Delivered product demos, engaged consumers, and collected feedback

Executive Personal Assistant (Contract)

Ray Stevens
01.2013 - Current
  • Provided full-spectrum executive support across regions
  • Managed internal operations, logistics, and vendor coordination

Executive Assistant to Dave Jenkins Personal Real Estate Corperation

Behroyan & Associates
01.2020 - 01.2021
  • Maintained executive calendar, scheduled meetings
  • Supported business development through outreach and follow-ups

Auto Finance Specialist

TMT Auto
01.2019
  • Assisted clients with finance approvals and vehicle packages
  • Delivered client consultations, car walk-throughs, and closing deals

Auto Sales Consultant

Applewood Kia
01.2017
  • Delivered client consultations, car walk-throughs, and closing deals

Guest List Coordinator & Promotions Assistant

12 West Nightclub
01.2016
  • Managed VIP guest lists and event entry logistics

Salon Manager / Personal Assistant / Social Media Coordinator

Yuval Golan Salon
01.2015
  • Managed front-of-house operations and digital content
  • Scheduled appointments and supported high-level clients
  • Handled the owners personal event scheduling, family trips & nanny services to his children when needed

Hotel Greeter, Concierge Assistant, Guest & baggage/storage Services & Valet Coordinator

The Delta Hotel
11.2014
  • Company Overview: Delta Toronto's 567 rooms
  • Was part of the grand opening team hosting VIPS including parliamentary personnel, telecommunication/broadcasting teams, tv hosts/personalities, influential public figures within the Toronto area
  • Assisted the guest services management & concierge in the guest cycle pre arrival, during arrival delegated special requests or concerns to applicable teams including valet, guests services, bell services, housekeeping, f&b, concierge & worked direct with the managers on duty to resolve any issues that arose.
  • Greeted and supported guests in the lobby
  • Coordinated valet services and assisted concierge desk

HR & Talent Acquisition Coordinator

ONTARIO Home Services
01.2011 - Current
  • Oversaw hiring, onboarding, and training of new employees
  • Hosted job fairs and coordinated internal HR initiatives

Sales & Marketing Executive

Ontario Consumers Home Services
01.2012 - 01.2015
  • Sold HVAC systems and coordinated installation services
  • Guided customers through rebates, compliance, and support

Salon Manager

Pure Nail Bar
01.2010 - 01.2011
  • Led multi-location operations, event planning, and service consistency

Education

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Interior Design Institute
01.2020

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British Columbia Institute of Technology (BCIT)
01.2016

Skills

  • Hospitality Operations
  • Executive & Administrative Support
  • Staff Scheduling & Team Leadership
  • Front Desk, Guest Experience & Service Flow
  • Sales, Promotions & Cold Outreach
  • Event Coordination & Vendor Management
  • Digital Content & Social Media
  • Calendar & Travel Management
  • Recruitment, Onboarding & Training
  • Client Communications & Brand Relations

Timeline

Executive Assistant to Dave Jenkins Personal Real Estate Corperation

Behroyan & Associates
01.2020 - 01.2021

Auto Finance Specialist

TMT Auto
01.2019

Auto Sales Consultant

Applewood Kia
01.2017

Guest List Coordinator & Promotions Assistant

12 West Nightclub
01.2016

Salon Manager / Personal Assistant / Social Media Coordinator

Yuval Golan Salon
01.2015

Hotel Greeter, Concierge Assistant, Guest & baggage/storage Services & Valet Coordinator

The Delta Hotel
11.2014

Executive Personal Assistant (Contract)

Ray Stevens
01.2013 - Current

Sales & Marketing Executive

Ontario Consumers Home Services
01.2012 - 01.2015

Guest Experience & Promotional Specialist (Freelance)

01.2011 - Current

HR & Talent Acquisition Coordinator

ONTARIO Home Services
01.2011 - Current

Salon Manager

Pure Nail Bar
01.2010 - 01.2011

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Interior Design Institute

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British Columbia Institute of Technology (BCIT)

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