Jordan Raygoza
Redding
Summary
Experienced with managing customer interactions and resolving issues promptly. Utilizes effective communication and problem-solving skills to enhance customer satisfaction. Track record of maintaining positive and professional demeanor under pressure.
Knowledgeable screen printing background. Proven ability to produce high-quality prints and maintain equipment. Demonstrated precision and attention to detail in every project.
Overview
6
6
years of professional experience
Work History
Screen Printer
Inked Up Graphics
03.2024 - 02.2025
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Installed and repositioned screen printing plates and pressure roles.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Prepared, mixed and loaded screen ink.
- Performed quality checks and dried, folded and packed completed articles.
- Cleaned, adjusted and repaired screen printing machines.
Lube Technician
Redding Kia
06.2023 - 12.2023
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Grocery Clerk
Holiday Market
01.2022 - 07.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
Plumber
Ahments Anytime Plumbing
06.2019 - 12.2021
- Repaired plumbing systems, components, and equipment.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Filled pipe systems with water and air to determine location of leaks.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
Education
General Studies
Foothill High School
Palo Cedro, CA06-2015
Skills
- Machine maintenance
- Quality control
- Workflow management
- Advanced design skills
- Customer service
- Patience and empathy
- Cash handling
- Drain cleaning
Timeline
Screen Printer
Inked Up Graphics
03.2024 - 02.2025
Lube Technician
Redding Kia
06.2023 - 12.2023
Grocery Clerk
Holiday Market
01.2022 - 07.2023
Plumber
Ahments Anytime Plumbing
06.2019 - 12.2021
General Studies
Foothill High School
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