Jordan Putt
San Diego
Summary
Dynamic and dedicated Coffee Shop Clerk at Ralphs Grocery Kroger, recognized for delivering exceptional customer service and mastering barista techniques. Proven ability to train new team members while maintaining a clean and organized workspace. Skilled in POS system operation and committed to food safety, ensuring a welcoming environment for all patrons.
Developed strong interpersonal and organizational skills in fast-paced coffee shop environment. Effectively handled customer interactions and streamlined daily operations, ensuring smooth service delivery. Seeking to transition into new field utilizing these transferable skills to contribute to dynamic team.
Possessing excellent customer service skills and positive, upbeat demeanor. Knowledgeable about coffee preparation and cash handling, with focus on creating welcoming atmosphere for customers. Ready to contribute to team and provide exceptional service to enhance customer experience.
Overview
1
1
year of professional experience
Work History
Coffee Shop Clerk
Ralphs Grocery Kroger
02.2025 - Current
- Provided excellent customer service by engaging with patrons and addressing inquiries promptly.
- Operated point-of-sale system to process transactions accurately and efficiently.
- Maintained cleanliness and organization of work area to ensure a welcoming environment for customers.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Greeted customers and provided outstanding customer service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in preparing beverages, adhering to quality standards and customer preferences.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Learned coffee brewing techniques and beverage recipes to enhance product knowledge and customer recommendations.
- Stocked inventory shelves regularly, ensuring availability of supplies needed for daily operations.
Education
Film
Saddleback College
Mission Viejo, CA05-2028
High School Diploma -
Del Norte High School
San Diego, CA06-2021
Skills
- Excellent customer service
- Patience and tolerance
- Reliability and punctuality
- Food safety
- Cleaning procedures
- Espresso machine operation
- Product presentation
- Menu memorization
- Barista techniques
- POS system proficiency
- Attention to detail
- Multitasking and organization
Languages
English
Native or Bilingual
Timeline
Coffee Shop Clerk
Ralphs Grocery Kroger
02.2025 - Current
Film
Saddleback College
High School Diploma -
Del Norte High School
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