JORDAN PORTER
Peterborough,ON
Summary
As an accomplished professional with a strong background in operations, sales and customer service. With a proven track record of driving efficiency and delivering results. I excel at optimizing processes and leading teams to achieve organizational goals. As a people-first manager, commitment to fostering a positive and inclusive work environment that empowers team members is of paramount importance.
Overview
10
10
years of professional experience
Work History
Operations Manager - North America
Univerus Software Inc.
01.2022 - Current
Manage a team of 6 developers and custo
Marketing Manager
Mean Green Cleaning Solutions
01.2021 - 04.2024
Virtual Communications Manager
Pascal Bus Company
01.2021 - 02.2024
Founder/Co-owner
Nufas Media
01.2018 - 01.2021
Lane Coach/Manager
Peterborough Axe Club
01.2017 - 01.2020
Senior Staff Reporter
Arthur Newspaper
01.2015 - 01.2018
Education
Honours Bachelor of Arts Degree - Political Science
Trent University
Peterborough, ON04.2018
Criminal Justice Diploma -
Durham College
Oshawa, ON04.2011
Skills
- Superior communication skills both written and verbal, with ability to integrate communication plans across multiple platforms
- Team player with ability to work independently utilizing strong work ethic
- Complete highly detailed reports with excellent attention to detail
- Analytical mindset with ability to solve problems while maintaining work load
- Effective team leader
- Accustomed to working long hours with flexibility to work weekends and evenings as needed
- Problem-Solving
Relevantemploymenthistory
- Operations Manager - North America, Univerus Software Inc., Peterborough, ON, 2022-Present
- Founder/Co-owner, Nufas Media, Peterborough, ON, 2018-2021
- Virtual Communications Manager, Pascal Bus Company (part-time), 2021-Present
- Marketing Manager, Mean Green Cleaning Solutions (part-time virtual), 2021-Present
Otheremployment
- Lane Coach/Manager, Peterborough Axe Club, Peterborough, ON, 2017-2020
- Senior Staff Reporter, Arthur Newspaper, Trent University, Peterborough, ON, 2015-2018
Referencesavailable
True
Employmentskills
Manage key partners in projects as well as best escalation practices when necessary, Implement operations and communications strategies while managing multiple projects, Achieve reliable and impactful client experiences while liaising with channel partners, industry partners and multiple business departments in order to create industry leading solutions in Utility, Municipal, Local, State and Provincial government agencies, Develop and maintain effective and easy to read project planning documentation, Utilize social media platforms, create website content and monitor systems along with creating new software based on customer needs, Manage multiple deadlines while maintaining outstanding client services to ensure the company's reputation and recognition is maintained, Relay information to multiple individuals ensuring accuracy and diplomacy at all times, Develop compelling email and social media content to increase sales, Contribute to community blogs engaging effectively to assist with branding, Utilize effective marketing techniques to increase business and sales, Work as head of writing services department overseeing contract workers and all content, Manage sales growth and client retention with solid communication skills on all platforms, Interview and select new employees based on standardized system created internally, Create presentations using graphic design software and deliver the information in a creative and engaging manner, Maintain up to date information on new communication platforms as they become available and effectively use each to their maximum efficiency, Create and pro-actively maintain multiple media communications ensuring accurate and up to date information is being effectively used and monitored
Languages
English
Native or Bilingual
Timeline
Operations Manager - North America
Univerus Software Inc.
01.2022 - Current
Marketing Manager
Mean Green Cleaning Solutions
01.2021 - 04.2024
Virtual Communications Manager
Pascal Bus Company
01.2021 - 02.2024
Founder/Co-owner
Nufas Media
01.2018 - 01.2021
Lane Coach/Manager
Peterborough Axe Club
01.2017 - 01.2020
Senior Staff Reporter
Arthur Newspaper
01.2015 - 01.2018
Honours Bachelor of Arts Degree - Political Science
Trent University
Criminal Justice Diploma -
Durham College
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