Summary
Overview
Work History
Skills
Languages
Software
Timeline
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Jordan Norris

Jordan Norris

San Diego

Summary

Seasoned Digital Communications & Platform Specialist with over two decades of experience, notably at Youth With A Mission, where my bilingual proficiency and Hubspot mastery significantly increased campus engagement. A jack of all communications trades, I excel in strategizing and implementing solutions that drive substantial growth, evidenced by a campus student number increase of up to 5x.

Overview

13
13
years of professional experience

Work History

Digital Communications & Platform Specialist

Soul Care
09.2022 - Current

As a Hubspot Specialist with 10 years of experience using the platform, and over 20 years of experience in digital communications; I serve Soul Care like a digital Swiss Army knife. I currently work on, create and/or manage:

  • Website and landing pages
  • Automations and workflows
  • CRM setup and optimization
  • Email marketing and blogs
  • Project management and execution
  • Product development
  • Payment links and Payment plans
  • Video and photo editing
  • Forms/Lead capture
  • Training other employees
  • Mighty platform

Hubspot Specialist

The Send
03.2022 - Current

I assist our Hubspot systems manager and support all teams technically on Hubspot, manage local event registration creation and over see our donor management and donor platform. Examples of this work include but not limited to the creation or management of:

  • Landing Pages
  • Event Registration landing pages and forms
  • Payment links
  • Forms/Lead capture
  • Automated email follow up, confirmations & reminders
  • CRM Management
  • Donor Management
  • Marketing Emails
  • Creating/Onboarding/Training new users

Digital Communications & Platform Specialist

Youth With A Mission
03.2012 - 03.2020

I first joined Youth With A Mission with a focus on media and photography. Recording what we did as a non profit mission to share with the world and bring more people to serve and impact the world for good. I later developed and broadened these skills to a bigger picture of communications. This led to me becoming the primary Hubspot marketing and sales platform developer for my local campus in Mexico in 2014. With the help and example of another campus we developed and adopted and implemented high level inbound marketing and sales strategies. Moreover, because I had studied and learned Spanish proficiently during my first years in Mexico; I had the ability to lead out and grow our platform and strategy to both the English and Spanish speaking world. In just 3 years we were able to see our campus student numbers increase 4-5x over, our full time staff numbers more than triple, and our yearly operating budget grow from under $500k to nearly $2million. This impact brought me to leading the marketing and sales team for a number of years. As a global movement I partnered with another location operating at a similar level (and over 15 other growing locations) to share everything we learned to grow together. I was flown to the USA, Central America, and Europe many times to teach and train other locations on marketing and sales platforms and strategies, and communications values.

Skills

  • Hubspot Platform
  • Hubspot Marketing
  • Hubspot CRM
  • Digital Marketing
  • Communications management
  • Bilingual English/Spanish
  • Copywriting
  • Marketing automation
  • Project Management
  • Video editing
  • Sales Strategies
  • Social Media Management

Languages

Spanish
Bilingual or Proficient (C2)

Software

Hubspot

Timeline

Digital Communications & Platform Specialist

Soul Care
09.2022 - Current

Hubspot Specialist

The Send
03.2022 - Current

Digital Communications & Platform Specialist

Youth With A Mission
03.2012 - 03.2020
Jordan Norris