Rowmanie Mundle
Oshawa
Summary
Hardworking and reliable individual seeking an opportunity to join a reputable company where I can contribute my strong work ethic, dedication, and willingness to learn. Eager to take on new challenges, develop professionally, and grow within a team-oriented environment. Known for being dependable, quick to adapt, and committed to delivering quality results that support company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DZ Truck Driver
Costco Wholesale
08.2024 - Current
- Complete daily truck inspections
- Operate 26ft truck to deliver food products to various customers
- Unload products from truck using dolly and by hand
- Handling company invoices
- Assisting with purchases, returns, refunds, or exchanges.
Customer Service Representative (Part-time)
Paul dons auto
08.2020 - Current
- Responding to customer inquiries via phone, email, chat, or in person
- Providing accurate information about products, services, and company policies
- Addressing and resolving customer complaints efficiently
- Processing orders, returns, refunds, and exchanges.
Loss Prevention Officer
Wincon Security
01.2022 - 03.2023
- Monitor surveillance systems to detect suspicious activities or potential theft.
- Patrol store floors and other high-risk areas to act as a visible deterrent to theft.
- Observe customer and employee behavior for signs of shoplifting or internal theft.
- Approach and detain individuals caught stealing, adhering to company policies and legal protocols.
- Conduct discreet surveillance before taking action to ensure theft has occurred.
- Work with law enforcement when necessary to process theft cases.
Security Guard
Seneca collage
09.2019 - 01.2021
- Patrol premises to prevent and detect signs of intrusion or hazards.
- Monitor security cameras and alarm systems.
- Perform regular checks on doors, windows, and gates to ensure they are secure.
- Manage entry and exit points to control access to authorized individuals.
- Verify identification and credentials of visitors, employees, and contractors.
- Maintain logs of individuals entering or leaving the premises.
Desk security guard
3Sixty Secure
07.2018 - 09.2019
- Access control
- Monitor cctv
Security Guard/ customer service rep
AGS Automotive Systems
07.2016 - 07.2018
- Access control
- Patrolling
- Searches and bag check
- Documenting employees entering and leaving the premises
- Office duties
- Filing documents
- Usage of Microsoft to log information onto computer
- Answering company calls
- Providing excellent service to workers and clients of the company.
Education
Bachelor of Arts - Criminology
York University
Toronto, None04-2028
No Degree - Real Estate
Humber College
Toronto, None03-2026
College diploma - Police foundations
Centennial college
Scarborough, ON06.2019
Skills
- Efficient typing speed
- Theft prevention strategies
- Client support
- Organizational Skills
- Safe driving practices
- Time Management
- Front desk management
- Effective negotiation skills
- Proficient in Microsoft Word
- Strong written communication
- Legal Research
- Surveillance
- Teamwork and collaboration
- Problem-solving
Certification
- CPR
- Security guard licence
- First aid
- Work health and safety awareness
- Class D Licence
Languages
English
Hobbies and Interests
- Football
- Volleyball
- Table tennis
- Cooking
- Travelling
- Reading
Personal Information
Willing To Relocate: Anywhere
Timeline
DZ Truck Driver
Costco Wholesale
08.2024 - Current
Loss Prevention Officer
Wincon Security
01.2022 - 03.2023
Customer Service Representative (Part-time)
Paul dons auto
08.2020 - Current
Security Guard
Seneca collage
09.2019 - 01.2021
Desk security guard
3Sixty Secure
07.2018 - 09.2019
Security Guard/ customer service rep
AGS Automotive Systems
07.2016 - 07.2018
Bachelor of Arts - Criminology
York University
No Degree - Real Estate
Humber College
College diploma - Police foundations
Centennial college
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