Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jordan Mountney

Peachland,Canada

Summary

Highly-motivated, service-orientated customer service specialist with several years of high-volume restaurant experience and the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Bartender

Cantina Del Centro
Kelowna, British Columbia
08.2022 - Current

Created a warm and inviting atmosphere for our guests. Maintained a high-level of knowledge about agave based spirits and shared that knowledge with our guests. Created specialty cocktails upon request. Maintained knowledge of current menu items, cocktails, craft beers, wines and spirits.

Client Service Coordinator

Iron Armour Appraisals
Kelowna, British Columbia
01.2020 - 10.2022

Handled all incoming calls and emails for the business. Set up appointments with clients for private and commercial asset appraisals. Responsible for preparing and sending out reports upon completion of appraisals.

Unfortunately, there was not enough work, so I resigned.

Bartender Shift Manager (Seasonal)

Okanagan Beach Club & Resort (Lost in Wildfire)
Kelowna, British Columbia
04.2020 - 08.2022

Efficiently managed bar operations and adhered to legal standards. De-escalated conflicts between customers during service. Handled the responsibility of completing cash outs and closing duties.

Unfortunately, the entire property was lost during the McDougall Creek Wildfire; and as a result, I was forced to find new employment.

Vehicle Sales Consultant

Kelowna Chrysler
Kelowna, British Columbia
01.2019 - 01.2020

Provided detailed product information to customers about features, options, warranties and financing terms. Demonstrated vehicle capabilities, operation and features to customers. Assisted customers in arranging trade-in appraisals for their existing vehicles.

Negotiated prices with customers and closed sales transactions.

Education

Associate of Science - Chemistry

Okanagan College
Kelowna, BC
01-2019

Skills

  • Customer Engagement
  • Complaint Handling
  • Understanding of negotiation techniques
  • Exceptional organizational skills
  • Excellent problem-solving abilities
  • Documentation And Reporting
  • Quality Assurance
  • Technology proficient

Affiliations

Forex & Equity Trading

Experience in trading US Equities, stocks, ETF's and crypto currencies.

Java Programming

Beginner in Java with aspirations to learn Python & Databases.

Timeline

Bartender

Cantina Del Centro
08.2022 - Current

Bartender Shift Manager (Seasonal)

Okanagan Beach Club & Resort (Lost in Wildfire)
04.2020 - 08.2022

Client Service Coordinator

Iron Armour Appraisals
01.2020 - 10.2022

Vehicle Sales Consultant

Kelowna Chrysler
01.2019 - 01.2020

Associate of Science - Chemistry

Okanagan College
Jordan Mountney