Jordan Mitchell
OTTAWA, ON,ON
Summary
Committed Primary Care Paramedic ready to leverage advanced knowledge of emergency medical response protocols and life support operations. In-depth understanding of all functions necessary to support emergency team duties and communicate effectively with dispatch personnel demonstrated over 14 years in related roles including Operations and Special Operations as both a Tactical Paramedic (PTU) and lone operator as a Paramedic Response Unit (PRU).
Overview
18
18
years of professional experience
Work History
Primary Care Paramedic
Ottawa Paramedic Service
2009.08 - Current
- Administered basic life support and external cardiac defibrillation to emergent patients.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Collaborated with on-shift emergency team to cultivate safe and secure scene to tend to patients.
- Established and maintained strong rapport with hospital personnel to foster seamless communication in emergency situations.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Registered Nurse Telehealth Case Manager
McKesson Canada
2005.08 - 2007.08
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Partnered with physicians, case managers and private and public insurances to develop and implement individualized care plans in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Registered Nurse
Montreal General Hospital
2005.08 - 2006.08
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Education
Associate of Applied Science - Paramedicine
Algonquin College
Ottawa, ON05.2009
Associate of Applied Science - Nursing
John Abbott College
Sainte-Anne-de-Bellevue, QC05.2005
Associate of Arts - Social Sciences
Dawson College
Montreal, QC05.2002
Skills
- External Cardiac Defibrillation
- Medical Equipment Operation
- Basic Life Support
- Medical Reporting
- Critical Thinking
- Treatment Planning
Languages
English
Native or Bilingual
French
Native or Bilingual
Courses, Awards & Projects
Leadership Foundations - 16 hour course - Principals of Leadership / Effective Communication / Conflict Resolution / Establishing Roles and Duties / 'Servant Leadership' philosophy
Communication Effectiveness - 16 hour course - Communication Styles / Effective vs. Ineffective Communication / Attentive Listening and Methods in Responding / Reflective Paraphrasing in Responding / "When Communication Fails"
Certificates of Valour - Presented by Member of Provincial Parliament Lalonde and Chief Bordeleau of the Ottawa Police Service
Valour Award - Presented by City of Ottawa Councillor Qaqish
'Recruitment Officer' Program Project - Presented to Chief Poirier of the Ottawa Paramedic Service via Business Proposal and Brief - Program is now operational as 'Recruitment Ambassador Program' with 10 members and 1 project lead
'Leave Specialist' Program Project - Presented to Chief Poirier of the Ottawa Paramedic Service via Business Proposal and Brief - Program is now in the final stage of implementation pending City of Ottawa budget review for 2024
Timeline
Primary Care Paramedic
Ottawa Paramedic Service
2009.08 - Current
Registered Nurse Telehealth Case Manager
McKesson Canada
2005.08 - 2007.08
Registered Nurse
Montreal General Hospital
2005.08 - 2006.08
Associate of Applied Science - Paramedicine
Algonquin College
Associate of Applied Science - Nursing
John Abbott College
Associate of Arts - Social Sciences
Dawson College
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