Jordan Miller
Moncton,NB
Summary
Compassionate and dedicated mental health and corrections professional with over three years of experience supporting diverse populations in secure and community-based settings. Skilled in de-escalation, behaviour management, crisis intervention, and trauma-informed care. Proven ability to build rapport with individuals facing complex mental health challenges, substance use issues, and involvement in the justice system. Committed to creating a safe, supportive, and structured environments that provides stability, accountability, and personal growth. Known for maintaining professional boundaries, staying calm under pressure, and working collaboratively within a multidisciplinary team.
Overview
6
6
years of professional experience
Work History
Beauty Associate / Retail Keyholder
Sally Beauty
05.2025 - Current
- Developed positive and collaborative relationships with peers, customers and company managers.
- Used knowledge of company products and services to recommend solutions to customers.
- Kept stock inventories at level to facilitate sales objectives.
FACILITY SUPERVISOR
Atlantic Human Services Inc.
04.2025 - Current
- Ensured that all areas of the facility are secure at all times by performing regular inspections.
- Monitored surveillance cameras to detect suspicious activity within the facility.
- Cultivated interpersonal skills by building positive relationships with residents.
CHILD AND YOUTH SUPPORT WORKER
Dorey Behavioural Services Inc.
08.2023 - 04.2025
- Organized recreational activities that encouraged positive behavior change and development of new skills among participants.
- Mentored and motivated youths to overcome daily obstacles and barriers.
- Submitted reports and review reports and problems with superior.
RESIDENTIAL CARE WORKER
John Howard Society of New Brunswick
06.2021 - 05.2023
- Administered medication safely according to prescribed instructions from medical personnel.
- Collaborated with an interdisciplinary team to ensure the highest level of care was provided to all residents.
- Maintained accurate records of resident progress through documentation and reporting systems.
SOCIAL MEDIA MANAGER
Toys R Us Canada
02.2021 - 07.2021
- Generated content ideas to engage target audiences and increase followers.
- Collaborated with department members to build brand consistency in social media messages.
- Published content that aligned with brand to build connections and encourage positive action.
CUSTOMER SERVICE REPRESENTATIVE
Toys R Us Canada
09.2020 - 07.2021
- Developed strong customer relationships and loyalty through effective communication.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Delivered exceptional customer service at all points of contact.
PRACTICUM STUDENT
Lake Field Elementary School
11.2020 - 02.2021
- Monitored student performance during class activities to ensure that they are engaged in productive tasks.
- Worked one-on-one with students to reinforce learning of materials.
- Demonstrated patience, compassion, and empathy in various situations.
SALES ASSOCIATE
Winners
04.2019 - 12.2019
- Helped customers find and select products.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Followed checklist to complete retail store opening and closing activities.
Education
DIPLOMA - Child and Youth Care Addictions Support Worker
Eastern College
Saint John, NB02.2021
HIGH SCHOOL DIPLOMA - undefined
St. Malachy's Memorial High School
Saint John, NB06.2019
Skills
- Problem-solving abilities
- Excellent communication
- Report writing
- SafeTALK
- Time management
- Collaboration and teamwork
- Medication administration
- Trauma-informed care
- Cash management
Timeline
Beauty Associate / Retail Keyholder
Sally Beauty
05.2025 - Current
FACILITY SUPERVISOR
Atlantic Human Services Inc.
04.2025 - Current
CHILD AND YOUTH SUPPORT WORKER
Dorey Behavioural Services Inc.
08.2023 - 04.2025
RESIDENTIAL CARE WORKER
John Howard Society of New Brunswick
06.2021 - 05.2023
SOCIAL MEDIA MANAGER
Toys R Us Canada
02.2021 - 07.2021
PRACTICUM STUDENT
Lake Field Elementary School
11.2020 - 02.2021
CUSTOMER SERVICE REPRESENTATIVE
Toys R Us Canada
09.2020 - 07.2021
SALES ASSOCIATE
Winners
04.2019 - 12.2019
HIGH SCHOOL DIPLOMA - undefined
St. Malachy's Memorial High School
DIPLOMA - Child and Youth Care Addictions Support Worker
Eastern College
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