Results-oriented professional with 21 years in food and hospitality services. Demonstrates efficiency in fast-paced environments and collaborates effectively in team settings. Skilled in customer service, inventory management, and merchandising. Strong analytical and problem-solving abilities enable effective decision-making with minimal supervision.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Inventory Fulfillment Specialist
Fastenal Canada
Corner Brook, NL
06.2026 - Current
Fulfilled customer orders using Fastenal Canada inventory and shipping systems.
Received incoming shipments and verified stock against purchase orders.
Received and processed incoming orders, ensuring accuracy of data entry.
Used barcode scanners to track inventory movement and order status.
Picked, packed, and labeled merchandise for branch distribution.
Restocked shelves and maintained an organized inventory in stockroom areas.
Prepared delivery paperwork and coordinated outgoing freight shipments.
Inspected products for quality assurance prior to shipment.
Processed walk-in orders and supported customer service requests.
Prepared documents such as shipping labels, invoices, packing lists.
Implemented safety protocols within the warehouse environment.
Cook/Baker/Server
Best Coast Restaurant/ Hew & Draw Hotel
Corner Brook, NL
06.2020 - 05.2025
Set up workstations with all needed ingredients and cooking equipment.
Prepare and plate meals for guests.
Ensure great presentation by dressing dishes before they are served.
Keep a sanitized and orderly environment in the kitchen.
Ensure all food and other items are stored properly.
Check quality of ingredients.
Mixing and preparing doughs, batters, icings, and fillings for various baked goods.
Operating heavy-duty equipment (mixers, blenders, ovens) to bake products according to specifications.
Checking ingredient quality and ensuring final products meet established taste and appearance standards.
Finishing pastries, and cookies with icing, glazing, or toppings.
Monitored stock levels of ingredients (flour, sugar, yeast) and supplies to order more.
Cleaning and sanitizing workstations, utensils, and equipment; adhering to health and safety protocols.
Managing custom orders and ensuring timely, accurate delivery of products.
Creating new recipes or seasonal items.
Protect establishment and patrons by adhering to the health and sanitation regulations and alcohol control policies.
Assisted patrons in selecting food and beverages by providing menu recommendations and answering questions. by presenting menu, offer cocktails, suggest courses, explaining the chef's specials, answering food preparation questions.
Stay updated on current menu choices, specials and menu deviations, knowing whether the kitchen is running out of any items, etc.
Transmit orders to the bar and the kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
Respond to additional patron requirements by inquiring of needs and observing the dining process.
Maintain table service by removing courses as completed, replenishing utensils, refilling water glasses, being alert to patron spills or other special needs.
Concluded dining experience by thanking patrons for their visit and inviting them to return in the future. by acknowledging the choice of the restaurant, inviting patrons to return.
Convey menu information over the phone to Guests and give an accurate estimated delivery time.
Addressed customer service issues promptly, ensuring patron satisfaction and referring unresolved matters to management.
Dough Maker/Cook
Pizza Delight
Corner Brook, NL
04.2017 - 04.2020
Mixed and prepared doughs for various products, ensuring quality and consistency.
Prepared and wrapped pizza pans for efficient service and product integrity.
Operating heavy-duty equipment mixers, and ovens to bake products according to specifications.
Cleaned and sanitized workstations, utensils, and equipment, maintaining compliance with health and safety regulations.
Key Holder/Sales Associate
LUSSO CLOTHING
Fort McMurray, AB
10.2012 - 10.2013
Opened/closed store, managed alarm systems, secured premises to ensure safety and operational readiness.
Opening/closing the store, managing alarm systems (arming/disarming), securing premises.
Assisted store manager, supervised staff, delegated tasks, trained new employees to enhance team effectiveness and compliance with company policies.
Maintaining store cleanliness, implementing planograms, creating displays, restocking inventory, and processing incoming shipments
Waitress
Live Bar & Grill
Fort McMurray, AB
06.2011 - 08.2012
Help patrons select food and beverages by presenting menu, offer cocktails, suggest courses, explaining the chef's specials, answering food preparation questions.
Assisted patrons in selecting food and beverages by presenting menu, offering cocktails, suggesting courses, explaining chef's specials, and answering food preparation questions.
Stay updated on current menu choices, specials and menu deviations, knowing whether the kitchen is running out of any items, etc.
Transmit orders to the bar and the kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
Respond to additional patron requirements by inquiring of needs and observing the dining process.
Maintained table service by efficiently removing completed courses, replenishing utensils, refilling water glasses, and promptly addressing patron spills or special needs.
Conclude dining experience by acknowledging the choice of the restaurant, inviting patrons to return.
Convey menu information over the phone to Guests and give an accurate estimated delivery time.
Promptly addressed customer service issues and referred customers to management.
Cook
Pizza Delight
Corner Brook, NL
02.2008 - 03.2011
Established workstations with all necessary ingredients and cooking equipment to facilitate efficient meal preparation.
Prepare ingredients to use in cooking.
Enhanced dish presentation by artfully dressing plates before serving to elevate dining experience.
Maintained sanitized and organized kitchen environment to ensure food safety and compliance with health standards.
Ensure all food and other items are stored properly.
Cook
Pizza Delight
Deer Lake, NL
03.2005 - 02.2008
Established workstations with necessary ingredients and cooking equipment for efficient meal preparation.
Prepared and organized ingredients for seamless cooking process.
Enhanced dish presentation by skillfully dressing plates before service.
Keep a sanitized and orderly environment in the kitchen.
Ensure all food and other items are stored properly.
Education
Hotel & restaurant management (Post-secondary education) -
Stratford Career Institute-Online
Level 1 -
Herdman Collegiate
Corner Brook, NL
Skills
Inventory fulfillment
Warehouse operations
Inventory tracking
Order entry
Barcode systems
Logistics coordination
Organizational skills
Communication skills
Personal Information
Driving License: Driving Licence
Certification
Hotel and restaurant management, Driving Licence
Personal Details
Highest Level of Education: Secondary School
Total years of experience: 21
Timeline
Inventory Fulfillment Specialist
Fastenal Canada
06.2026 - Current
Cook/Baker/Server
Best Coast Restaurant/ Hew & Draw Hotel
06.2020 - 05.2025
Dough Maker/Cook
Pizza Delight
04.2017 - 04.2020
Key Holder/Sales Associate
LUSSO CLOTHING
10.2012 - 10.2013
Waitress
Live Bar & Grill
06.2011 - 08.2012
Cook
Pizza Delight
02.2008 - 03.2011
Cook
Pizza Delight
03.2005 - 02.2008
Hotel & restaurant management (Post-secondary education) -