Jordan Mackow
33 Woodstone Drive,MB
Summary
I am a motivated student looking for a part-time Server position. I am an organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Amsterdam Tea Room And Bar
11.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Assistant
Flourish
04.2023 - 08.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Server/Bartender
Sam Watson
04.2022 - 12.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server/Bartender
Kris Kopansky
08.2021 - 03.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Kept register accurate through correct billing, payment processing and cash management practices.
Server/Bartender
Pony Corral Restaurant & Bar
05.2020 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Arts - Political Studies
University of Manitoba
Winnipeg, MB09.2025
Skills
- Customer Service
- Cash Handling
- Teamwork
- Planning and Coordination
- Multitasking abilities
- Leadership
- Sales Expertise
- To-Go Order Preparation
- Cash Register Operations
- Food Sales and Promotion
References
Sam Watson
Manager
Leopold's Tavern, 414 Academy Road
(204) 807-0207
Ashley Van Aggelen
AAA Winnipeg Avros Head Coach
Seven Oaks Arena
(204) 688-8641
Timeline
Server
Amsterdam Tea Room And Bar
11.2023 - Current
Sales Assistant
Flourish
04.2023 - 08.2023
Server/Bartender
Sam Watson
04.2022 - 12.2022
Server/Bartender
Kris Kopansky
08.2021 - 03.2022
Server/Bartender
Pony Corral Restaurant & Bar
05.2020 - 06.2021
Bachelor of Arts - Political Studies
University of Manitoba
Similar Profiles
Kimberly MartinKimberly Martin
Manager at Texas Tea RoomManager at Texas Tea Room
Khoon Ling PingKhoon Ling Ping
Head Pastry Chef at Oxi Tea RoomHead Pastry Chef at Oxi Tea Room
Stephanie PuenteStephanie Puente
Dishwasher at Merrillville Florist And Tea RoomDishwasher at Merrillville Florist And Tea Room