Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time-management and problem-solving skills. Detail-oriented team-player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Custodial Technician
SBM Management
02.2024 - 05.2025
Collaborated with team members for efficient completion of tasks while upholding high standards of cleanliness.
Contributed to a positive work environment through strong communication skills and teamwork efforts.
Responded promptly to emergency situations requiring immediate custodial attention or cleanup efforts.
Adhered to industry best practices while utilizing eco-friendly cleaning products for minimal environmental impact.
Improved facility cleanliness by implementing efficient custodial techniques and using appropriate cleaning equipment.
Managed time effectively to complete all assigned tasks within established deadlines without compromising quality.
Effectively managed waste disposal, adhering to proper recycling practices and environmental regulations.
Ensured hygienic conditions in restrooms by conducting thorough cleanings on a consistent schedule.
Assisted in the preparation and setup of rooms for special events, ensuring timely completion and meeting client expectations.
Trained new custodial staff members in proper cleaning procedures, equipment usage, and safety protocols.
Completed routine deep-cleaning projects such as carpet extraction or window washing per facility guidelines.
Maintained a well-organized inventory of cleaning supplies, ensuring timely replenishment for uninterrupted service.
Maintained polished floors with regular sweeping, mopping, waxing, buffing activities as needed for pristine appearance.
Performed preventive maintenance on custodial equipment to ensure longevity and optimal performance.
Certified Nursing Assistant
California Department Of Veteran Affairs
07.2014 - 05.2020
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Obtained client medical history, including medication information, symptoms and allergies.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Participated in [Type] fun activities with patients to boost mood, improve overall memory and provide light entertainment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Transported patients between rooms and appointments or testing locations.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Dr.'s informed of changes.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs.
Cared for average of 15-30 patients per day in [Type] facility, delivering high-quality, efficient support to meet all needs.
Certified Nursing Assistant
Vibra Hospital LTAC
04.2012 - 06.2014
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Transported patients between rooms and appointments or testing locations.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RN's informed of changes.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Certified Nursing Assistant
Riverside Nursing Home
06.2011 - 03.2012
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Transported patients between rooms and appointments or testing locations.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RN's informed of changes.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Activities Assistant
Lincoln Manor
03.2009 - 04.2011
Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
Coordinated off-site activities and accompanied residents throughout excursions.
Scheduled movies, entertainment and other special events.
Provided respectful mobility assistance to individuals needing extra support.
Evaluated supplies and requested purchases to meet activity plans.
Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
Maintained master calendar and all relevant records.
Engaged residents through events, small groups and personal attention.
Documented preferences and helped develop relevant activities.
Promoted exceptional quality of life for all residents by innovating, organizing and conducting entertaining and stimulating activities.
Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Designed enjoyable and innovative customized training programs based upon fitness goals.
Provided clear instruction to activity and program participants to deliver fun and safety.
Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Factored-in abilities, needs and interests of participants in development of events and programs.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Kept athletic and games equipment and facilities organized and maintained.
Planned and conducted community activities such as grocery shopping, lunch outings, and bank runs.
Transported and escorted program participants to and from activities and on field trips.
Resolved conflicts that arose between campers by [Action].
Delivery Driver/Warehouse Worker
Robins House Of Furniture
08.2006 - 02.2009
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Completed rush deliveries on tight timetables to satisfy customer needs.
Kept detailed records of sales, payments and completed or in-progress deliveries.
Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
Loaded and unloaded 5 delivery vans per shift.
Loaded truck and properly secured items to prevent damage for over 10 deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Recorded each delivery using proper paperwork before leaving warehouse.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Fostered positive working relationships with customers by responding to questions and concerns.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Drove company truck for local and intra-state pick-ups and deliveries.
Tracked delivery information, mileage and fuel use while on shift.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Reported any issues found with delivery truck to next shift driver and shift lead.
Reported any suspected mechanical issues as quickly as possible.
Handled customer concerns and issues effectively.
Kept warehouse and associated outside areas neat and clean at all times.
Maintained clean and orderly appearance while on shift.
Verified load against delivery ticket before beginning every shift.
Informed customers of discounts, special offers and programs to enhance customer experience.
Interpreted maps and followed written and verbal directions.
Completed and submitted logs and paperwork every day to maintain records.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Reported customer questions, issues and complaints to management.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Followed all company policies and procedures during shift.
Safely operated heavy lifting equipment such as fork trucks and cranes.
Submitted receipts and money received from deliveries at end of each shift.
Communicated regularly with Management for delivery route details and changes.
Interacted with customers to determine needs and opportunities for additional sales.
Verified vehicle inspection stickers and registrations were current.
Completed all necessary paperwork using neat and legible handwriting.
Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.