Jordan Leatham
Waterdown,ON
Summary
Highly motivated Business graduate of Western University with a major in Consumer Behaviour. Skilled in content creation, analytics and customer engagement. Looking to leverage my education and skills with enthusiasm to contribute and grow within a dynamic organization.
Overview
3
3
years of professional experience
Work History
Social Media Marketing Coordinator & Sales Assoc.
Pure Boutique
06.2023 - Current
- Generate, edit and publish engaging content daily across various social media platforms including Instagram, Tik Tok and Facebook.
- Boost e-commerce sales through the use of shoppable posts on select platforms with seamlessly integrated product links within engaging visuals.
- Monitor and evaluate social media insights and analytics to identify trends and opportunities for improvement.
- Publish weekly newsletters to highlight new products and utilize email marketing techniques to drive higher open rates, click-throughs and conversions.
- Strengthen brand visibility and increase consumer base by developing and implementing engaging social media campaigns.
- Fulfill, process and package customers online orders in a timely manner.
- Interact with customers and assist with customer needs in a friendly manner to enhance the overall shopping experience.
Office Assistant
Parsons Precast Inc.
05.2022 - 09.2022
- First point of contact with customers including answering incoming calls, responding to email inquiries, and assisting with sales leads.
- Provided assistance with invoicing and processing customer payments.
- Expedited document processing with accurate data entry and timely filing.
Commercial Sales Associate
Connon Nurseries
04.2021 - 09.2021
- Worked closely with commercial landscapers to provide invoices, maintain account information, process payments, provide inventory updates and resolved any issues to ensure excellent customer service.
Education
Bachelor of Management And Organizational Studies - Consumer Behaviour
University of Western Ontario
London, ON05.2023
Skills
- Hootsuite Social Marketing Certification (2021)
- Content generation and scheduling
Timeline
Social Media Marketing Coordinator & Sales Assoc.
Pure Boutique
06.2023 - Current
Office Assistant
Parsons Precast Inc.
05.2022 - 09.2022
Commercial Sales Associate
Connon Nurseries
04.2021 - 09.2021
Bachelor of Management And Organizational Studies - Consumer Behaviour
University of Western Ontario
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