Jordan Krawczuk
Niagara Falls,ON
Summary
Driven Area Sales Manager with 15+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
20
20
years of professional experience
Work History
Area Sales Manager for Northern Ontario/Horseshoe
Telus/Mobile Klinik
09.2018 - Current
- Built and Developed 30+ Locations across Canada
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Led sales region to increase sales and boost team morale.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Store Manager
Mobile Klinik
02.2017 - 09.2018
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Repairing Cellphones and Tablets with Original Parts
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
Koodo Mobile
07.2013 - 08.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Sound Engineer- Sound Engineer Assistant
Live From The Rock
06.2004 - 08.2016
- Setting up Sound Systems and Lighting Systems
- Responsibilities involved getting the system up on time and either doing sound or assisting on stage
- Taking Sound and Light systems down.
Store Manager
Jersey City Canada
08.2012 - 06.2013
- Providing Excellent Customer Service
- Responsible for all cash, debit and credit transactions
- Responsible that stock is received properly and to make sure it is on display as soon as it is unloaded
- Responsible to take deposit to the bank every night after close
- Responsible to hire staff and set schedules each week
- Responsible for keeping track of all stock and counting it every week.
Koodo Customer Support Agent
Teleperformance
12.2011 - 06.2012
- Providing Excellent Customer Service
- Responsible to go through a designated guideline to help and assist customers
- Operating Computers and providing knowledge with Koodo’s most up to date equipment and plans.
Store Manager 2010-2011 / Sales Associate 2009-2010
Randy River
10.2009 - 01.2011
- Providing Excellent Customer Service
- Responsible for all cash, debit and credit transactions
- Responsible that stock is received properly and to make sure it is on display as soon as it is unloaded
- Responsible to take deposit to the bank every night after close
- Responsible to hire staff and set schedules each week
- Responsible for keeping track of all stock and counting it every week.
Verizon Business Technical Support Agent
Teleperformance
02.2009 - 08.2009
- Providing Excellent Customer Service
- Responsible to go through a designated guideline to help and assist customers
- Operating Computers and providing knowledge with Verizon’s most up to date equipment and software.
Gas Attendant - Cashier
Dawson Road Petro Canada
09.2008 - 11.2008
- Operate cash register, and Credit/Debit Purchases
- Responsible for general cleaning and restocking of supplies
- Provide Excellent customer service.
Gas Attendant-Cashier
Nipigon Petro Canada
06.2007 - 07.2008
- Operate cash register, and Credit/Debit purchases
- Responsible to keep Bathrooms, Store and Cooking Area Clean
- Provide excellent customer service
- Restocking Supplies.
Education
Nipigon Red Rock District High School
Red Rock, ON01.2008
Skills
- Relationship Building
- Sales Presentations
- Sales team supervision
- Territory Management
- KPI Tracking
- Partnership Development
- Pipeline Management
- Account Monitoring
- Closing strategies
- Business development and planning
- Time Management
- Brand Development
- Sales Reporting
Languages
English
Professional Working
Timeline
Area Sales Manager for Northern Ontario/Horseshoe
Telus/Mobile Klinik
09.2018 - Current
Store Manager
Mobile Klinik
02.2017 - 09.2018
Store Manager
Koodo Mobile
07.2013 - 08.2016
Store Manager
Jersey City Canada
08.2012 - 06.2013
Koodo Customer Support Agent
Teleperformance
12.2011 - 06.2012
Store Manager 2010-2011 / Sales Associate 2009-2010
Randy River
10.2009 - 01.2011
Verizon Business Technical Support Agent
Teleperformance
02.2009 - 08.2009
Gas Attendant - Cashier
Dawson Road Petro Canada
09.2008 - 11.2008
Gas Attendant-Cashier
Nipigon Petro Canada
06.2007 - 07.2008
Sound Engineer- Sound Engineer Assistant
Live From The Rock
06.2004 - 08.2016
Nipigon Red Rock District High School
Similar Profiles
Harsimran Kaur GillHarsimran Kaur Gill
Product Care Specialist at Mobile Klinik (TELUS)Product Care Specialist at Mobile Klinik (TELUS)
Ankit SharmaAnkit Sharma
Sales Associate and Repair Technician at Telus Mobility (Mobile Klinik)Sales Associate and Repair Technician at Telus Mobility (Mobile Klinik)
Praneeth MPraneeth M
District Sales Manager at Mobile KlinikDistrict Sales Manager at Mobile Klinik