Summary
Overview
Work History
Education
Skills
Affiliations
Languages
training
Timeline
Generic

Jordan Ing

Oshawa,ON

Summary

Passionate business intelligence and performance management leader with 10+ years of management experience. Excellent business analysis and problem-solving abilities. Dedicated team-builder who invests in employee development.

Overview

13
13
years of professional experience

Work History

Senior Manager, Business Intelligence

BGIS
05.2022 - Current
  • Enhanced business intelligence capabilities by evolving Power BI dashboards related to work order analytics, energy benchmarking, financial forecasting, and occupancy space utilization.
  • Co-leads cross-account BI shared services model and developed strategies, roadmaps and RACIs to improve standardization and product quality.
  • Identified client data metric needs and collaborated with IT team to increase data availability within cloud database.
  • Contributed to the design and implementation of a new balanced scorecard to drive monthly leadership meetings, which was adopted across the organization.

Director – Governance, Compliance & Performance

BGIS
01.2019 - 05.2022
  • Architected and implemented industry-leading Power BI dashboards to enable strategic and daily operational decision making.
  • Led a team of business analysts in delivering recurring & ad hoc reporting, evaluating cost savings initiatives and advancing service delivery practices.
  • Managed KPI performance reporting and initiated training on contract adherence and strategic account management.
  • Transformed a siloed governance structure into an integrated framework that increased accountability, efficiency and information sharing.

Strategic Information Manager, Public Private Partnerships (P3)

BGIS
01.2016 - 01.2019
  • Developed an innovative web-based risk and performance assessment program that drove continuous improvement recommendations for a diversified portfolio of healthcare, detention, courthouse, data centre and entertainment facilities.
  • Performed risk and performance assessments, including comprehensive document verification, interviews and physical site inspections.
  • Produced detailed project risk reports for senior management aimed at reducing risk exposure, optimizing operations and maximizing profitability.
  • Contributed to new bid and acquisition opportunities as a contract risk and performance subject matter expert.

Contract and Asset Manager

SNC-Lavalin O&M
01.2011 - 01.2016
  • Monitored contract service delivery performance, achieving 100% Management Fee at Risk without penalties for four consecutive years.
  • Governed annual budget development for over 45 facilities, representing over 2.2M square feet and $8M in operating costs.
  • Managed the tactical delivery of an asset management program to support client’s long-term Building Improvement Program ($20M average annual funding).
  • Designed an asset management system, in accordance with ISO Best Practices, to systematically evaluate over 10,000 pieces of building equipment.
  • Grew small business and Aboriginal supplier relationships that resulted in over $500,000 in annual average expenditure.

Quality Manager, King Abdullah Petroleum Studies and Research Center (KAPSARC)

SNC-Lavalin O&M
01.2013 - 01.2014
  • Implemented a Quality Management System, in alignment with ISO:9001 Best Practices, of routine inspections, auditing and customer engagement campaigns.

Education

Bachelor of Commerce - Real Estate Co-op

Sauder School of Business, University of British Columbia
Vancouver, BC
01.2011

Skills

  • Business analysis acumen
  • Data visualization
  • BI applications (Microsoft Azure)
  • Data quality assurance
  • Team leadership and development

Affiliations

  • Institute of Asset Management (IAM), Member, Vancouver Chapter, 2014-2015
  • UBC Real Estate Club, Member, 2009-2011

Languages

English
Native or Bilingual
French
Elementary

training

  • Certificate in Business Analysis, University of Toronto School of Continuing Studies, Toronto, ON, started 2019
  • People Leader Development Program, Knightsbridge, 2015
  • Dealing with Difficult People Conflict Resolution Training, Reflection Seminars, 2013
  • Investment Analysis Report Writing Training, Focus Management Consulting & Goss Gilroy Inc., 2009
  • Lease Administration Training, Public Works and Government Services Canada, 2009

Timeline

Senior Manager, Business Intelligence

BGIS
05.2022 - Current

Director – Governance, Compliance & Performance

BGIS
01.2019 - 05.2022

Strategic Information Manager, Public Private Partnerships (P3)

BGIS
01.2016 - 01.2019

Quality Manager, King Abdullah Petroleum Studies and Research Center (KAPSARC)

SNC-Lavalin O&M
01.2013 - 01.2014

Contract and Asset Manager

SNC-Lavalin O&M
01.2011 - 01.2016

Bachelor of Commerce - Real Estate Co-op

Sauder School of Business, University of British Columbia

Similar Profiles

CREATE PROFILE
Jordan Ing