Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Timeline
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Jordan Hinton

Aviation Operations
Toronto,ON

Summary

A hard working Cargo Hub Operations Control Coordinator successful at fulfilling multiple planning and management tasks while making proactive decisions to move time sensitive cargo around an airport environment. Organized and dependable candidate with 6+ years of combined aviation operations experience obtained from a college advanced diploma and performing responsible and safety focused below the wing job roles. Always willing to take on added responsibilities to meet team goals. A Leader with a team oriented mindset striving to support the improvement of employees and organizational results.

Overview

12
12
years of professional experience
5
5
Certifications

Work History

Cargo Hub Operations Control Coordinator

Air Canada
04.2023 - Current
  • Oversee cargo (i.e., high profile, critical, and general shipments) movement through warehouse.
  • Monitor process of cargo shipments from drop off, to build up, to multiple storage locations onto final steps taken before being loaded on aircraft.
  • Coordinate with multiple departments to ensure all cargo planned on day of flights are accounted, prioritized, and ready for delivery to airside gate.
  • Communicate with airport managers and ground handlers about any relevant operational information (i.e., cargo location, delays, priority of cargo) in timely manner to ensure on time performance is not jeopardized.
  • Proactively used third party software to plan and plot outbound and inbound cargo movement based on flight departure/arrival time and type of cargo (i.e., pharmaceutical, perishable. and dangerous goods).
  • Utilize Microsoft office tools (i.e., excel, word, outlook) to record and build reports showcasing day of operational results.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.

Cargo Station Attendant (Runner)

Air Canada
11.2021 - 04.2023
  • Safely operated airline ramp type equipment within a busy and dynamic environment.
  • Performed routine equipment inspections, ensuring equipment is in safe operating condition before use.
  • Transported large ULD's between cargo building and aircraft gate area safely and timely manner.
  • Adhered to planned flight schedule to ensure cargo units are staged and ready for loading to meet on time performance goals set.
  • Conducted all tasks based on standard operating procedures with careful attention during ULD safety checks.
  • Proactively communicated with management via radio all cargo movement updates and important operational information to facilitate timely decisions.
  • Consistently met or exceeded performance targets set by management, demonstrating dedication to providing excellent service.

Ramp Handler

Fedex express canada
01.2021 - 10.2021
  • Remained in compliance with training requirements and policy to ensure every task is performed at highest standard of safety.
  • Safely drove and operated the commander 15 and 30 cargo loader to load and offload Unit Load Devices (ULD's) to and from widebody and narrowbody aircraft.
  • Confidently performed driving duties with four fully loaded cargo dollies attached to tug vehicle.
  • Controlled loading of ULD's by operating a Power Drive Unit (PDU) within compartments of McDonnell Douglas MD 11F freighter aircraft.
  • Maintained constant awareness during responsibility of securing ULD's into their designated positions onto aircraft by ensuring ULD's are fully locked before loadmasters final confirmation.

Ramp agent

Menzies aviation
08.2019 - 01.2020
  • Complied with and followed company policy and procedures to ensure every task is performed at highest standard of safety.
  • Guided aircraft in and out of gate area within safety line proximity.
  • Cautiously placed chocks onto aircraft wheels to safely secure aircraft.
  • Created safety zone around aircraft with highly visible cones.
  • Serviced potable water with adherence to company cleanliness and safety procedures.
  • Handled baggage and cargo with care.

Production associate

Yorkville sound ltd
04.2016 - 08.2017
  • Developed on time performance and organizational skills.

Shift manager

McDonald's
04.2012 - 10.2014
  • Recognized and promoted to shift manager due to being assertive and development of leadership traits.
  • Fostered friendly, positive, and welcoming environment for customers which created trustworthy and enduring relationship.
  • Organized and led team of up to 30 crewmembers performing tasks to maintain systematic and timely service.
  • Analyzed and monitored shift operation to meet daily targets.

Education

Aviation Operations & Safety Advanced Diploma -

Seneca College of Applied Arts And Technology
North York, ON
04.2020 - 04.2020

Skills

Communicationundefined

Certification

Holder of a purple RAIC at Toronto Pearson International Airport

Volunteer Experience

03/2018 - 07/2022, welcome team volunteer, greater toronto airports authority, Greet, assist, and communicate wayfinding information face to face with passengers travelling through terminal 1 and 3 in both pre- and post-security areas at Toronto Pearson International Airport.

References

References available upon request.

Timeline

Cargo Hub Operations Control Coordinator

Air Canada
04.2023 - Current

Cargo Station Attendant (Runner)

Air Canada
11.2021 - 04.2023

Ramp Handler

Fedex express canada
01.2021 - 10.2021

Aviation Operations & Safety Advanced Diploma -

Seneca College of Applied Arts And Technology
04.2020 - 04.2020

Ramp agent

Menzies aviation
08.2019 - 01.2020

Production associate

Yorkville sound ltd
04.2016 - 08.2017

Shift manager

McDonald's
04.2012 - 10.2014
Jordan HintonAviation Operations