Jordan Helm
Edmonton,Canada
Summary
My name is Jordan, and I bring eight years of experience in the retail industry, with a background in dispensary management. I am a collaborative team player who thrives in a cooperative environment, yet I am also highly effective when working independently.
Overview
13
13
years of professional experience
Work History
Customer Service Cashier
Visions Electronics
Edmonton, Alberta
08.2024 - Current
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Assisted customers with locating merchandise within the store.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
ASSISTANT MANAGER
Canna Cabana
Jasper Avenue
01.2022 - 08.2024
- Proficient in scheduling and workforce management
- Skilled in team leadership and coordination
- Experienced in conducting inventory counts and generating detailed reports
- Adept at ensuring compliance with relevant regulations and standards
Senior Cashier / Administrative Assistant - Supervisor
VISIONS ELECTRONICS
01.2015 - 01.2022
- Ensure customer privacy and confidentiality regarding financial transactions
- Efficiently route calls to appropriate departments within the store
- Oversee office and store inventory management using SS3 database
- Deliver exceptional customer service for sales, financing, and warranty inquiries
- Prepare staff schedules and conduct training for new team members
- Implement and support pandemic-related safety measures and protocols
Waitress
DENNYS
01.2012 - 01.2013
- Facilitated effective communication between kitchen staff, management, and customers to ensure smooth operations
- Managed inventory and restocking of food and supplies to maintain operational efficiency
- Maintained a clean, organized, and sanitary work environment to meet health and safety standards
Education
MC COLLEGE- NAIL TECHNICIAN - NAIL TECHNICIAN
MC COLLEGE
01.2016
J. PERCY PAGE -
06.2011
Skills
- Team Player
- Customer Service Experience
- Problem-Solving
- Computer Literacy
- Project Management Tools
- Strong Communication
References
Available upon request.
Timeline
Customer Service Cashier
Visions Electronics
08.2024 - Current
ASSISTANT MANAGER
Canna Cabana
01.2022 - 08.2024
Senior Cashier / Administrative Assistant - Supervisor
VISIONS ELECTRONICS
01.2015 - 01.2022
Waitress
DENNYS
01.2012 - 01.2013
MC COLLEGE- NAIL TECHNICIAN - NAIL TECHNICIAN
MC COLLEGE