Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jordan Helm

Edmonton,Canada

Summary

My name is Jordan, and I bring eight years of experience in the retail industry, with a background in dispensary management. I am a collaborative team player who thrives in a cooperative environment, yet I am also highly effective when working independently.

Overview

13
13
years of professional experience

Work History

Customer Service Cashier

Visions Electronics
Edmonton, Alberta
08.2024 - Current
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Assisted customers with locating merchandise within the store.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.

ASSISTANT MANAGER

Canna Cabana
Jasper Avenue
01.2022 - 08.2024
  • Proficient in scheduling and workforce management
  • Skilled in team leadership and coordination
  • Experienced in conducting inventory counts and generating detailed reports
  • Adept at ensuring compliance with relevant regulations and standards

Senior Cashier / Administrative Assistant - Supervisor

VISIONS ELECTRONICS
01.2015 - 01.2022
  • Ensure customer privacy and confidentiality regarding financial transactions
  • Efficiently route calls to appropriate departments within the store
  • Oversee office and store inventory management using SS3 database
  • Deliver exceptional customer service for sales, financing, and warranty inquiries
  • Prepare staff schedules and conduct training for new team members
  • Implement and support pandemic-related safety measures and protocols

Waitress

DENNYS
01.2012 - 01.2013
  • Facilitated effective communication between kitchen staff, management, and customers to ensure smooth operations
  • Managed inventory and restocking of food and supplies to maintain operational efficiency
  • Maintained a clean, organized, and sanitary work environment to meet health and safety standards

Education

MC COLLEGE- NAIL TECHNICIAN - NAIL TECHNICIAN

MC COLLEGE
01.2016

J. PERCY PAGE -

06.2011

Skills

  • Team Player
  • Customer Service Experience
  • Problem-Solving
  • Computer Literacy
  • Project Management Tools
  • Strong Communication

References

Available upon request.

Timeline

Customer Service Cashier

Visions Electronics
08.2024 - Current

ASSISTANT MANAGER

Canna Cabana
01.2022 - 08.2024

Senior Cashier / Administrative Assistant - Supervisor

VISIONS ELECTRONICS
01.2015 - 01.2022

Waitress

DENNYS
01.2012 - 01.2013

MC COLLEGE- NAIL TECHNICIAN - NAIL TECHNICIAN

MC COLLEGE

J. PERCY PAGE -

Jordan Helm