Jordan Goodwin
Sonoma
Summary
Experienced server and bartender with a passion for delivering exceptional service. Skilled in multitasking, problem-solving, and working in fast-paced environments. Proven track record of building solid relationships with customers and team members. Outstanding attention to detail and ability to adapt to changing circumstances. Strong work ethic and team player with a positive attitude. I seek to utilize my skills and experience in a dynamic hospitality role.
Overview
10
10
years of professional experience
Work History
Server
El Dorado Kitchen
07.2023 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Entrepreneurial Sales Professional
Mendo Magic & Real Clear Products
06.2019 - Current
- Customer Service: Potential customer/client outreach
- Marketing: DTC Marketing and market research; Social media
- Sales: DTC sales online and in person; Product promotion
- Brand Building: Content consistency; Product development roadmap
- Skilled in multitasking, problem-solving, and working in fast-paced environments
- Proven track record of building solid relationships with customers and team members
Server
La Vera Italian Restaurant
04.2018 - 06.2020
- Customer Service: Time management; Customer prioritization; Pride in outstanding service throughout the whole dining experience; Managed and served large groups of people effectively
- Customer Experience Ambassador: Memorable service; Ensured all aspects of the dining experience were timely and of exemplary quality
- Relationship Building: Regular-customer relationships, Teamwork, and healthy co-worker relationships
- Sales: Up-selling; Took pride in learning menu items and expressed this knowledge when explaining to represent and entice more sales
Bartender/Server
Buffalo Wild Wings
04.2017 - 04.2018
- Opening/closing dining and bar area
- Ensuring and exceeding the satisfaction of all guests
- Having awareness and foresight surrounding drink limits and intoxication
- Cleanliness and management of keg room and keg weights
- Inventory management
Barback (Promoted)
Stout Brothers Irish Pub
07.2015 - 02.2017
- Company Overview: Santa Rosa
- Keeping bar stocked/prep work
- Coworker support and teamwork
- Security
Education
Graduate - undefined
Cox Highschool
Associates - Working Towards
Santa Rosa Junior College
Santa Rosa06.2019
Skills
- Adaptability
- Relationship Building
- Strategic Planning
- Leadership
- Effective Communication
- Independent Education Initiative
Timeline
Server
El Dorado Kitchen
07.2023 - Current
Entrepreneurial Sales Professional
Mendo Magic & Real Clear Products
06.2019 - Current
Server
La Vera Italian Restaurant
04.2018 - 06.2020
Bartender/Server
Buffalo Wild Wings
04.2017 - 04.2018
Barback (Promoted)
Stout Brothers Irish Pub
07.2015 - 02.2017
Graduate - undefined
Cox Highschool
Associates - Working Towards
Santa Rosa Junior College
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