Jordan Franco
Hesperia
Summary
Experienced with customer interactions and inventory management. Utilizes strong communication skills to enhance customer satisfaction. Knowledge of retail operations and effective problem-solving techniques. Energetic and personable with strong attention to customer service and teamwork. Knowledgeable about food safety and sanitation. Committed to creating welcoming environment and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Commercial Driver/Customer Satisfaction
AutoZone
07.2024 - Current
- Operated commercial vehicles to transport parts efficiently and safely.
- Conducted routine vehicle inspections, maintaining safety standards and operational readiness.
- Enhanced customer satisfaction through consistently providing friendly and efficient service.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Organized merchandise displays to optimize product visibility and accessibility for customers.
- Assisted with loading and unloading cargo as needed, following proper lifting techniques to prevent injury or damage to goods.
Resident Assistant
California State University, San Bernardino
06.2023 - 05.2024
- A Resident Assistant (RA) fosters a supportive and inclusive living environment within university housing by providing guidance, support, and resources to residents. They address resident concerns, enforce community standards, and organize social and educational activities to enhance the residential experience.
Lifeguard
CSUSB Recreation Center, San Bernardino
09.2022 - 05.2024
- A lifeguard ensures the safety of individuals at aquatic facilities by vigilantly scanning the water, promptly responding to emergencies, and enforcing pool rules. They are trained in lifesaving techniques, CPR, and first aid to maintain a secure and enjoyable environment for swimmers.
Education
Enrolled - pre-credential history
California State University
07.2025
GED - undefined
Hesperia High School
05.2022
Skills
- Attention to Detail: Ensuring accuracy in loading and unloading heavy automotive parts and verifying delivery contents
- Navigation Skills: Familiarity with local roads, routes, and GPS systems to efficiently navigate delivery locations
- Physical Stamina: Ability to lift and carry heavy items repeatedly and perform physical tasks related to loading and unloading
- Safety Awareness: Prioritizing safety protocols and adhering to traffic laws and company policies to ensure a safe delivery process
- Driving Skills: Safe and responsible driving, especially with heavy vehicles or trucks
LANGUAGES
English
Awards
Weightlifting Award 2022, AP Honors award 2022, Resident Assistant 2 years of service
Timeline
Commercial Driver/Customer Satisfaction
AutoZone
07.2024 - Current
Resident Assistant
California State University, San Bernardino
06.2023 - 05.2024
Lifeguard
CSUSB Recreation Center, San Bernardino
09.2022 - 05.2024
GED - undefined
Hesperia High School
Enrolled - pre-credential history
California State University
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