Certified Hairstylist with extensive customer service background. Successful at exceeding product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
9
9
years of professional experience
Work History
Hairstylist
Jazz Hair Studio
05.2014 - Current
Scheduled customer appointments and rearranged individual time slots to meet demand.
Processed payments, entering sales in register for prompt customer service.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Educated customers on products to maximize benefits.
Resolved guest complaints about service or style.
Suggested treatments and styles to suit customer appearance and fashion choices.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Beauty Advisor
Sephora
08.2022 - 03.2023
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained counter and display areas for cleanliness and organization
Processed payments, entering sales in register for prompt customer service.
Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Recommended specific hair and beauty products to meet individual customer needs.
Used in-store system to locate inventory and place special orders for customers.
Recommended complementary purchases to customers, increasing revenue.