Jordan Fletcher
Fresno,CA
Summary
Dynamic and dedicated professional with a background at Clovis Community Medical Center, showcasing expertise in vital signs monitoring and exceptional customer service. Excelled in enhancing patient safety and comfort, adeptly managing information protection. Proven track record in improving efficiency and fostering positive relationships, leveraging CPR certification and emergency response skills for superior patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician /Inpatient Unit Clerk
Clovis Community Medical Center
12.2022 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Greeted patients and visitors in person or on telephone to answer questions or refer to appropriate staff member.
- Arranged discharges and patient transportations.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Scanned patient medical record information into EMR system.
- Answered multi-line telephone system, provided information, and directed calls.
Food and Beverage Server
Texas Roadhouse
01.2021 - 06.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Internship Student
US Forestry Service
01.2019 - 06.2019
- Sorted, organized, and maintained files.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
- Attended public events to provided information about forestry practices, conservation strategies and sustainability plans.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Monitored contract compliance and results of forestry activities to promote adherence to government regulations.
Education
No Degree - Science
Clovis Community College
Clovis, CA2023
EMT Certification -
Alert Medical Training
Clovis, CA08-2022
Skills
- Vital signs monitoring
- ADL support
- Infection prevention
- Patient hygiene management
- Restocking supplies
- Information protection
- CPR certification
- Emergency response
- Special dietary requirements
- Customer service
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- First Aid Certification - American Red Cross or American Heart Association.
- Microsoft Office Specialist, Microsoft Word, Excel, PowerPoint (MOS) - Microsoft Corporation.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Patient Care Technician /Inpatient Unit Clerk
Clovis Community Medical Center
12.2022 - Current
Food and Beverage Server
Texas Roadhouse
01.2021 - 06.2024
Internship Student
US Forestry Service
01.2019 - 06.2019
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- First Aid Certification - American Red Cross or American Heart Association.
- Microsoft Office Specialist, Microsoft Word, Excel, PowerPoint (MOS) - Microsoft Corporation.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
No Degree - Science
Clovis Community College
EMT Certification -
Alert Medical Training
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