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I have completed Level 4/5 studies in Social Work at Oxford Brookes University, and previously achieved a Distinction in Social Policy and Mental Health at Slough College. I have made the decision to leave my degree course to focus fully on a career in business administration, operations, supply chain, or office management — an area where I have already gained valuable hands‑on experience and strong transferable skills.
I am highly organised, reliable, and efficient, with proven experience using spreadsheets, database software, and administrative systems including Sage accounting packages and Microsoft Office. I have excellent attention to detail, can manage complex schedules, bookings and client needs, and work confidently both independently and within a team. My education has given me high‑level skills in report writing, data handling, research, and understanding procedures and regulations — skills I use daily in my administrative work.
I am now actively seeking a role such as Trainee Administrator, Supply Chain Assistant, Business Support or Junior PA where I can utilise my education and experience, learn new systems quickly, and build a long‑term career within a professional environment.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Sales professional well-prepared for this role, bringing valuable experience in closing deals and driving revenue. Adept at collaborating with team members to achieve common goals and adapt to changing market demands. Recognized for persuasive communication and effective negotiation abilities, ensuring consistent results.
Managing customer follow-ups through strategic calling, effectively addressing inquiries and concerns to enhance customer satisfaction and retention.
Processed sales transactions efficiently, ensuring accuracy and timely completion while maintaining compliance with company policies.

Proven track record in enhancing customer satisfaction, demonstrated during tenure at AutoZone through expert product recommendations and efficient problem-solving. Excelled in fast-paced environments, notably as an Online Personal Shopper at Walmart, ensuring seamless service under tight deadlines. Skilled in cash handling and customer service excellence, I bring a blend of patience, empathy, and operational efficiency to exceed employer expectations.

Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.

Jordan Fernandez

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Customer Sales Representative

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High School Diploma -

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