Jordan Estrada
Fountain Valley
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
6
6
years of professional experience
Work History
Property Management Assistant
A2Z Management LLC
Garden Grove
05.2024 - Current
- Assisted property managers with tenant inquiries and service requests.
- Coordinated maintenance schedules and vendor communication for repairs.
- Organized property inspections and documented findings for reports.
- Maintained accurate records of rental payments and financial transactions.
- Facilitated communication between tenants and management to resolve issues.
- Streamlined office procedures to improve overall efficiency in operations.
- Scheduled maintenance calls.
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Contacted tenants to collect overdue rent or to discuss other important issues.
Sales Associate
Kiehl's
Costa Mesa
04.2022 - 05.2024
- Advised clients on personalized skincare regimens and product selections.
- Conducted skin analysis to identify client needs and concerns.
- Provided product demonstrations to showcase effective application techniques.
- Educated clients on ingredient benefits and proper skincare routines.
- Maintained inventory of skincare products and ensured stock availability.
- Collaborated with team members to enhance customer service strategies.
- Utilized CRM software to track client preferences and appointments.
- Kept equipment clean and sanitized to protect patients from infection risks.
Sales Associate
Orange County Mattress
Fountain Valley
06.2022 - 11.2022
- Assisted customers in selecting appropriate mattresses for their needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Maintained cleanliness and organization of the sales floor and merchandise displays.
- Provided exceptional customer service to ensure a positive shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
Cashier Team Lead
Taco Bell
Fountain Valley
04.2020 - 04.2021
- Supervised cashier team to ensure efficient operations during peak hours.
- Trained new cashiers on register systems and customer service protocols.
- Handled cash register transactions accurately and efficiently for customer satisfaction.
Education
Valley Vista High School
Fountain Valley, CASkills
- Property management
- Tenant relations
- Maintenance coordination
- Financial recordkeeping
- Office administration
- Customer relationship management
- Conflict resolution
- Team collaboration
- Attention to detail
- Time management
- Problem solving
- Self-motivation
- Organization skills
- Adaptability
- Space planning
- Scheduling appointments
- Property inspection
- Property maintenance
- Document preparation
Timeline
Property Management Assistant
A2Z Management LLC
05.2024 - Current
Sales Associate
Orange County Mattress
06.2022 - 11.2022
Sales Associate
Kiehl's
04.2022 - 05.2024
Cashier Team Lead
Taco Bell
04.2020 - 04.2021
Valley Vista High School