Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jordan Erskine

Ottawa

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Delivery Driver

Innovation Realty
03.2023 - Current
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Sales Representative

Re/Max Affiliates Realty Ltd.
03.2016 - Current
  • Oversee daily operations of realty office such as marketing, data analysis, and client interactions.
  • Built positive client relationships to improve service quality.
  • Maintaining updated knowledge of the current real estate market and trends
  • Assisting clients with various coordinations, including scheduling showings, inspections, negotiating offers, advising clients, preparing legal documents, and facilitating sale closings
  • Coordinated efforts among mortgage lenders, lawyers, agents, photographers, and inspection officers.
  • Coordinates property showings and manages realtors schedule to organize and map out efficient routes
  • Diligently assess clients' requirements to match them with suitable properties.
  • Works closely with clients to prepare and present legal offers, counter offers and final offers to seller
  • Diligently prepares purchase agreements for lawyers and mortgage lenders
  • Prepare market research assessment reports for clients, factoring locations, housing values, and requirements
  • Reviewed and recorded tenant checks to maintain accurate monthly financial records.

Cashier & Shift Supervisor

Liqour Control Board of Ontario (LCBO)
09.2011 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Education

Real Estate Sales Program - Residential And Commercial Real Estate

Humber College
Etobicoke, ON
01.2016

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • DocuSign
  • MLS
  • Contract Negotiation
  • Market Trends
  • Data Analytics
  • Purchase & Sales
  • Inspections (Septic, Potable Water, Building)
  • Conflict Management
  • Client Relations
  • Confidentiality
  • Hard Working
  • Excellent Communication Skills
  • Time Management
  • Critical Thinking
  • Decision Making
  • Leadership Skills
  • Data entry
  • Attention to detail

Languages

English

Certification

First Aid CPR and AED

DZ license

Food Handler Certification

Timeline

Delivery Driver

Innovation Realty
03.2023 - Current

Sales Representative

Re/Max Affiliates Realty Ltd.
03.2016 - Current

Cashier & Shift Supervisor

Liqour Control Board of Ontario (LCBO)
09.2011 - 09.2019

Real Estate Sales Program - Residential And Commercial Real Estate

Humber College

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Jordan Erskine