Jordan Duran
Galt
Summary
Dedicated sales associate with a proven track record in enhancing customer experiences and driving repeat business. Strong multitasking and problem-solving skills ensure efficient operations and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Associate
Old Navy, Gap
Ruston, LA
12.2025 - 01.2026
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store organization and visual merchandising standards to attract customers.
- Collaborated with team members to achieve daily sales goals and improve service delivery.
- Engaged in inventory management tasks, including stock replenishment and loss prevention measures.
- Educated customers on promotions and loyalty programs, driving repeat business opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
GameStop
Ruston, LA
12.2025 - 01.2026
- Participated in training sessions to enhance product knowledge and sales techniques effectively.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Performed cash, card, and check transactions to complete customer purchases.
- Built relationships with customers to encourage repeat business.
Crew Member
Round Table Pizza, Inc
Galt, CA
04.2023 - 11.2025
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Operated point-of-sale system efficiently for accurate order processing.
- Maintained cleanliness and organization of dining and kitchen areas to uphold health standards.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Assisted in training new crew members on operational procedures and safety protocols.
- Handled inventory management by tracking stock levels and notifying management of shortages.
- Resolved customer complaints promptly, ensuring positive dining experiences and repeat business.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
Pizza Factory
Walnut Grove, CA
01.2021 - 03.2023
- Participated in promotional events, contributing to increased customer engagement and sales growth.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Improved team morale, leading to increased productivity and reduced turnover.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Increased customer satisfaction with prompt and accurate order taking.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining and kitchen areas to uphold health standards.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
Mokelumne High School
Courtland, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Stocking and receiving
- Cash handling accuracy
- Store opening and closing
Timeline
Sales Associate
Old Navy, Gap
12.2025 - 01.2026
Sales Associate
GameStop
12.2025 - 01.2026
Crew Member
Round Table Pizza, Inc
04.2023 - 11.2025
Crew Member
Pizza Factory
01.2021 - 03.2023
High School Diploma -
Mokelumne High School