Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jordan Duong Chung

Saint Hubert,Québec

Summary

Dynamic and results-driven professional with extensive experience at UNIQLO, excelling in customer service and team collaboration. Proven ability to enhance customer satisfaction through effective problem-solving and strong organizational skills. Recognized for delivering comprehensive training that improved staff performance and maintained high safety and cleanliness standards.

Overview

7
7
years of professional experience

Work History

Senior Store Associate

UNIQLO
06.2022 - Current
  • Supported daily store operations by assisting customers with inquiries and product selections.
  • Maintained merchandise presentation standards through effective stocking and organization techniques.
  • Maintained a clean, safe, and welcoming store environment for both customers and employees alike to comply with cleanliness standards.
  • Demonstrated adaptability by working effectively across different departments within the store as needed to meet business demands.
  • Engaged in problem-solving initiatives to address customer concerns, ensuring satisfaction outcomes.
  • Fostered a positive work environment by promoting teamwork, communication, and collaboration among staff members.
  • Enhanced customer satisfaction by providing exceptional service and prioritizing helping customers over completing other routine tasks in store.
  • Delivered comprehensive employee training sessions that resulted in improved staff performance and productivity levels.

Warehouse Packager

Microclair International Inc.
06.2018 - 08.2021
  • Operated packing machinery to ensure efficient product assembly and packaging.
  • Maintained accurate inventory records through regular stock checks and updates.
  • Collaborated with team members to streamline workflow and enhance productivity.
  • Conducted quality control inspections to ensure compliance with safety standards.
  • Trained new staff on packing procedures, equipment usage, and safety protocols.

Education

Bachelor of Engineering - Mechanical Engineering

Concordia University
Montreal, QC
05-2028

Skills

  • Customer service and engagement expertise
  • Effective team collaboration
  • Strong organizational abilities
  • Analytical problem-solving
  • Effective time management
  • Strong verbal and written communication and interpersonal skills
  • Safety and cleanliness standards
  • Adaptability and flexibility
  • Optimistic mindset
  • Team leadership
  • Detail-oriented approach
  • Point of sale systems

Languages

English
French
Chinese (Cantonese)
Vietnamese

Timeline

Senior Store Associate

UNIQLO
06.2022 - Current

Warehouse Packager

Microclair International Inc.
06.2018 - 08.2021

Bachelor of Engineering - Mechanical Engineering

Concordia University

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Jordan Duong Chung