Jordan Dsouza

With a strong foundation in troubleshooting, problem-solving, and user support, I am eager to contribute to the seamless operation of your systems and the enhancement of user experience. I am committed to delivering exceptional service, mentoring team members, and continuously improving processes to meet and exceed organizational goals. Joining your esteemed team represents an opportunity to apply my skills in a dynamic environment, contributing to the success and technological advancement with enthusiasm and dedication. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.

• Collaborated with team of four in the development of Cloud Server.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.

Growing up, I loved playing sports. I played a lot of different sports, including basketball, badminton, cricket, soccer, and kabadi, but my favorite was soccer because I was so good at it. I played up to the state level before having to stop because of a torn ligament in my knee. I've only played with friends ever since.