Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jordan Donivan

Sudbury,Canada

Summary

Dedicated, customer service oriented, highly motivated, hardworking and reliable Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Meat Department and Customer Service Representative

Costco Wholesale
01.2022 - Current
  • Wrapping a variety of meats
  • Accepting and disseminating new products/stock
  • Ensure correct pricing on all items in the meat department
  • Room sanitization and general cleaning

Cleaner

Dr. Clean
01.2020 - 01.2021
  • Cleaning school classrooms and other areas within the school
  • Construction site clean-up
  • Apartment clean-up
  • General cleaning and maintenance

Chocolate Connoisseur

Purdy Chocolates Ltd.
01.2019 - 12.2019
  • Provided customer service
  • Prepared the requested ice cream products
  • Packaged client orders for chocolates, candies, etc
  • Upsold pre-packaged seasonal items/gift packages and gift cards
  • General inventory and stocked shelves
  • General merchandising
  • General cleaning and maintenance

Field Marketing

Kognitive Marketing Inc.
01.2019 - 12.2019
  • Upsell Canadian Tire MasterCard to customers as they entered and shopped at multiple Canadian Tire locations
  • Used handheld tablet for inputting data and creating client profiles

Partner Support Agent / Customer Service Representative

Millenium 1 Solutions
01.2017 - 12.2019
  • Answered client calls and troubleshoot various issues and scenarios related to their financial accounts with Callabria Financial, such as:
  • Credit increases
  • Balance inquiries
  • Payment status
  • Credit applications
  • Account access
  • Data entry & data management

Education

High School Diploma -

Sudbury Secondary School
Sudbury, ON

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

References

Available upon request.

Timeline

Meat Department and Customer Service Representative

Costco Wholesale
01.2022 - Current

Cleaner

Dr. Clean
01.2020 - 01.2021

Chocolate Connoisseur

Purdy Chocolates Ltd.
01.2019 - 12.2019

Field Marketing

Kognitive Marketing Inc.
01.2019 - 12.2019

Partner Support Agent / Customer Service Representative

Millenium 1 Solutions
01.2017 - 12.2019

High School Diploma -

Sudbury Secondary School

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Jordan Donivan