Jordan DeSpirito
UCLA Health
Glendora
1
Certification
12
years of professional experience
Safety-conscious Security Guard experienced in monitoring and securing premises through advanced surveillance methods. Delivered effective communication and quick decision-making to manage incidents and emergencies while maintaining a safe environment. Committed to conflict resolution and proactive threat assessment, ensuring adaptability to changing security needs.
Work History
Security Guard
11 Months- Handled various situations, including public engagement and psych holds, to ensure safety and support.
- Assist our care partners, nurses and doctors with disruptive patients and irate individuals.
- Process out Morgue Releases to local Mortuary transportation companies.
- Monitored access points, ensuring only authorized personnel entered medical facilities.
- Facilitated Morgue Releases to ensure timely transportation by local mortuaries.
- Assisted in implementing emergency response procedures during critical situations, enhancing patient and staff safety.
- Trained new security personnel on protocols, fostering a knowledgeable team dedicated to maintaining security standards.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Security Guard
1 Year 11 Months- Exercised initiative and independent judgment within established guidelines to effectively manage security situations.
- Executed comprehensive building and grounds patrols to identify and address security concerns.
- Demonstrated composure and professionalism while efficiently screening visitors during peak periods.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Maintained composure and professionalism while screening visitors during high volume periods.
- Monitored areas to ensure safety and security of premises and personnel by patrolling property and monitoring surveillance equipment.
- Triaged problems quickly, providing precise and clear information while working under minimum supervision.
- Prepared detailed incident reports, documenting events for review and future training purposes.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Guard
6 Years 7 Months- Work in high pressure situations for high-end clientele.
- Placed in important posts during large events (Red Carpet Screenings, Celebrity House Parties, Musicals, etc.) to help facilitate a safe environment.
- Conducted regular inspections of venue access points to identify potential security risks.
- Monitored event premises to ensure safety and security for attendees and staff.
- Coordinated with local law enforcement during events to enhance emergency response protocols.
- Implemented crowd control strategies to maintain order during high-attendance events.
- Responded promptly to incidents, providing first aid and reporting emergencies to management.
- Collaborated with event organizers to tailor security plans specific to event requirements.
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Permitted entry with escort for approved persons into secure locations.
- Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
Cart Attendant
1 Year 6 Months- Facilitated access to shopping carts for patrons, enhancing their shopping experience.
- Collected and returned hand baskets and shopping carts to designated areas for customer convenience.
- Collected carts left in parking areas and returned to retail stores.
- Cleaned and repaired carts to ensure safety and functionality for customers.
- Offered carts to patrons.
- Greeted customers and answered any questions.
- Assisted customers with carry-out service, enhancing their shopping experience.
- Ensured exceptional guest experiences through attentive service.
- Developed an exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Sheriff Deputy Explorer
3 Years 11 Months- Assisted patrol experts during ride-alongs.
- Maintained accurate and detailed logs of all events during each shift.
- Processed and logged accurate and detailed incident reports.
- Delivered detailed verbal and written reports to personnel, enhancing communication and operational awareness.
- Assisted with training new Explorers.
- Participated in community events handing out flyers.
- Monitored designated areas to maintain public order. designated areas as needed.
- Supported team by managing front office responsibilities. at the Sheriff station with many front office duties and helping officers as needed.
Hospitality Assistant
2 Years 5 Months- Assisted in coordinating patient services, ensuring seamless hospitality experiences.
- Maintained cleanliness and organization in patient areas to enhance comfort.
- Collaborated with healthcare teams to optimize workflow and improve service delivery.
- Trained new staff on hospitality protocols, enhancing team efficiency and consistency.
- Managed inventory control, ensuring adequate supplies were available for daily operations and special events.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
Education
Some College (No Degree) - Criminal Justice
High School Diploma
Skills
Threat assessment
Incident reporting
Emergency awareness
Risk assessment
Communication skills
Collaborative teamwork
Emergency response planning
Relationship management
Detail oriented
Incident documentation
Crisis management
Crisis management
Certification
- Security Guard Card - 2020-01
- Basic Life Support (BLS) certification from the American Heart Association - 2020-01
Timeline
Hospitality Assistant
UCLA Health
03.2024 - CurrentRead More
Security Guard
UCLA Private Security Guard: Medical Center
04.2023 - 03.2024Read More
Security Guard
Allied Universal Security Services, Century City, CA
01.2020 - 12.2021Read More
Security Guard
360 Security Group
01.2020 - CurrentRead More
Cart Attendant
Costco Wholesale, Marina Del Rey, CA
07.2018 - 01.2020Read More
Sheriff Deputy Explorer
Marina Del Rey Sheriff Dept, Marina Del Rey, CA
09.2014 - 08.2018Read More
Culver City High School
High School Diploma
Read More
West LA College
Some College (No Degree) from Criminal Justice
Read More